IT Support Specialist — Dynamic Tech Team

Catalyst North Inc.; Indianapolis (IN); On-site; USD 28,000 - 41,000; Full time

Job summary

Catalyst North Inc. in Indianapolis, IN, is seeking a full-time IT Support Specialist to join our dynamic team.

You will provide technical assistance to employees and clients, resolve hardware and software issues, and configure new systems to keep our IT infrastructure running smoothly. You will collaborate with IT colleagues and other departments, document configurations and procedures, and contribute to a supportive, modern workplace that emphasizes reliable technology and timely service to

Qualifications

• Strong IT support background.
• Experience troubleshooting hardware/software issues.
• Proficiency with multiple operating systems.
• Solid understanding of networking concepts.
• Excellent communication skills.
• Familiarity with cloud-based services and virtualization is a plus.
• High school diploma or equivalent required.

Responsibilities

• Provide technical assistance to employees and clients.
• Troubleshoot hardware and software issues.
• Set up and configure new systems.
• Ensure smooth operation of IT infrastructure.
• Maintain and update IT documentation.

Skills

IT support

Troubleshooting

Operating systems

Networking

Communication

Cloud services

Virtualization

Education

High school diploma or equivalent

Job description

Catalyst North Inc. in Indianapolis, IN, is seeking a full-time IT Support Specialist to join our dynamic team.

You will provide technical assistance to employees and clients, resolve hardware and software issues, and configure new systems to keep our IT infrastructure running smoothly. You will collaborate with IT colleagues and other departments, document configurations and procedures, and contribute to a supportive, modern workplace that emphasizes reliable technology and timely service to