IT Support Specialist - Desktop & User Tech Help

The Salvation Army; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

The Salvation Army is seeking a Technical Support Specialist in Oklahoma City to provide efficient and courteous tech support for computer systems and applications. This role entails diagnosing and resolving technical issues while ensuring all equipment is operational.

Ideal candidates will have an Associate's degree or relevant experience, with two years dedicated to computer repairs and some training experience. Join a team devoted to enhancing digital capabilities.

Qualifications

• Associate's degree or two years of technical college preferred.
• Two years of experience in computer repair work.
• Experience in individual and classroom training of computer applications preferred.

Responsibilities

• Provides technical support to all computer users.
• Installs and configures personal computers and peripheral equipment.
• Maintains inventory of supplies and prepares requisitions for equipment.

Skills

Technical support

Problem-solving

Hardware installation

Software troubleshooting

Education

Associate’s degree in Information Technology or related field

Job description

The Salvation Army is seeking a Technical Support Specialist in Oklahoma City to provide efficient and courteous tech support for computer systems and applications. This role entails diagnosing and resolving technical issues while ensuring all equipment is operational.

Ideal candidates will have an Associate's degree or relevant experience, with two years dedicated to computer repairs and some training experience. Join a team devoted to enhancing digital capabilities.