IT Support Specialist (Customer Tech) — Secret Clearance

Military Treatment Facilities under DHA; Tennessee; On-site; USD 69,000 - 89,000; Full time

Job summary

Information Technology Specialist (Customer Support) at Fort Campbell, TN, provides first-line IT support for hardware, software, accounts, and access issues. Serves as primary contact for resolving questions on IT automation systems and service requests, with a focus on security and reliability.

The position is a Direct Hire Solicitation with the Military Treatment Facilities under DHA, offering a salary range of $68,545 to $89,114 per year and a Secret clearance requirement.

Responsibilities

• Serve as primary point of contact for resolving customer questions concerning information technology automation systems, hardware, software, password and access issues, telecommunications malfunctions, and service requests or incident tickets.

Job description

Information Technology Specialist (Customer Support) at Fort Campbell, TN, provides first-line IT support for hardware, software, accounts, and access issues. Serves as primary contact for resolving questions on IT automation systems and service requests, with a focus on security and reliability.

The position is a Direct Hire Solicitation with the Military Treatment Facilities under DHA, offering a salary range of $68,545 to $89,114 per year and a Secret clearance requirement.