IT Support Specialist — Customer Desktop & Network

US Military Treatment Facilities under DHA

Tennessee

On-site

USD 52,000 - 69,000

Full time

5 days ago
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Job summary

US Military Treatment Facilities under DHA seeks an Information Technology Specialist (Customer Support) at Blanchfield Army Community Hospital, Fort Campbell, TN. The role requires providing IT software desktop support, diagnosing hardware/software issues, and performing local network system administration.

Work hours are 0730-1600. Applicants must be a US citizen and meet the specialized experience and education requirements, including a master's degree or two years of graduate study in

Qualifications

  • One year of specialized IT software desktop customer support in a local network.
  • Attention to detail and ability to troubleshoot IT issues.
  • Strong customer service and communication skills.
  • Problem solving and ability to explain complex ideas clearly.
  • Master's degree or 2 years of graduate study in related fields as described.

Skills

Attention to Detail
Customer Service
Oral Communication
Problem Solving

Education

Master's degree or 2 years of progressively higher level graduate education in CS, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or two full years of graduate education with 24 semester hours in related fields

Job description

US Military Treatment Facilities under DHA seeks an Information Technology Specialist (Customer Support) at Blanchfield Army Community Hospital, Fort Campbell, TN. The role requires providing IT software desktop support, diagnosing hardware/software issues, and performing local network system administration.

Work hours are 0730-1600. Applicants must be a US citizen and meet the specialized experience and education requirements, including a master's degree or two years of graduate study in

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