Information Technology Specialist (Customer Support)

Military Treatment Facilities under DHA; Tennessee; On-site; USD 69,000 - 89,000; Full time

Job summary

Information Technology Specialist (Customer Support) at Fort Campbell, TN, provides first-line IT support for hardware, software, accounts, and access issues. Serves as primary contact for resolving questions on IT automation systems and service requests, with a focus on security and reliability.

The position is a Direct Hire Solicitation with the Military Treatment Facilities under DHA, offering a salary range of $68,545 to $89,114 per year and a Secret clearance requirement.

Responsibilities

• Serve as primary point of contact for resolving customer questions concerning information technology automation systems, hardware, software, password and access issues, telecommunications malfunctions, and service requests or incident tickets.

Job description

Information Technology Specialist (Customer Support)

• Hiring Agency: Military Treatment Facilities under DHA

About the Position: This position is located at Blanchfield Army Community Hospital, Information Management Division, Fort Campbell, Tennessee. Work hours: 0730-1600. This is a Direct Hire Solicitation

Key Responsibilities

Serve as primary point of contact for resolving customer questions concerning information technology automation systems, hardware, software, password and access issues, telecommunications malfunctions, and service requests or incident tickets.

Requirements & Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Military Treatment Facilities under DHA, Department of Defense.

What is the salary for this position?

The posted pay range is $68545 – $89114/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-27.

Who is eligible to apply?

This position is open under the 'Public' hiring path.