IT Support Specialist - Customer Tech & On-Site Help

U.S. Department of Defense; Anchorage (AK); On-site; USD 52,000 - 76,000; Full time

Job summary

U.S. Department of Defense seeks IT support personnel for Bassett Army Community Hospital, Fort Wainwright, Alaska. The role focuses on end-user support, imaging, installation, and operation of PC systems, with on-site assistance for LAN troubleshooting.

Applicants must obtain/maintain Secret clearance; background check and pre-employment medical exam are required. Flu vaccination and immunization screening may be needed depending on assignment.

Qualifications

• Experience providing technical support to end users.
• Experience supporting personal devices and PC systems in a clinical/administrative setting.
• Ability to assist system administrators with LAN troubleshooting.

Responsibilities

• Assist customers with resolving technical problems.
• Provide support for customers personal devices.
• Provide on-site assistance in imaging, installation, maintenance and operation of PC systems for users.
• Assist LAN troubleshooting and related system administration tasks.

Skills

Technical support

LAN troubleshooting

Windows OS

Hospital IT support

Tools

Imaging tools

PC deployment

Job description

U.S. Department of Defense seeks IT support personnel for Bassett Army Community Hospital, Fort Wainwright, Alaska. The role focuses on end-user support, imaging, installation, and operation of PC systems, with on-site assistance for LAN troubleshooting.

Applicants must obtain/maintain Secret clearance; background check and pre-employment medical exam are required. Flu vaccination and immunization screening may be needed depending on assignment.