IT Support Specialist

Vantage Advanced Solutions; Las Vegas (NV); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Online courses

Job summary

Vantage Advanced Solutions in Las Vegas, NV is seeking an IT Support Specialist to deliver technical assistance, troubleshoot issues, and help maintain our IT systems. The role emphasizes collaboration in a fast-paced office and requires a degree with 1–3 years’ IT support experience.

You will install and configure hardware and software, support networks, and contribute to security efforts while enjoying a comprehensive benefits package and professional development opportunities.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 1–3 years IT support experience.
• Strong knowledge of Windows and macOS.
• Experience with network protocols and technologies.
• Familiarity with cloud computing platforms.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide first-line technical support to employees.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain systems and software.
• Monitor IT infrastructure security.
• Assist in implementing new technologies and systems.
• Train and mentor new team members on IT practices.

Skills

Windows OS

macOS

IT Support

Troubleshooting

Networking basics

Education

Bachelor's degree in CS/IT

Job description

Vantage Advanced Solutions, an innovative software development company in Las Vegas, NV, seeks a FULL_TIME IT Support Specialist. The role offers a salary range of $48,000 to $63,357 and is open until November 23, 2026.

As an IT Support Specialist, you will provide technical assistance to employees, troubleshoot hardware and software issues, and ensure the smooth operation of our systems. You will also assist in network maintenance and security, and help with software installations and updates.

You will work in a collaborative and innovative environment with our team in Las Vegas, NV, where the office is situated in the heart of the city, providing a vibrant and dynamic workplace. The office is located in the bustling downtown area, surrounded by a variety of restaurants, cafes, and shopping centers, offering ample opportunities for networking and socializing. The modern and spacious design of the office fosters creativity and productivity, with open-concept layouts that encourage teamwork and communication. The office is equipped with state-of-the-art technology and amenities, including high-speed internet, comfortable ergonomic furniture, and a fully stocked kitchen for employees to enjoy. The team is composed of talented and dedicated professionals who are passionate about their work and committed to delivering exceptional results. The collaborative and innovative environment at our office in Las Vegas, NV, is designed to inspire and empower employees to reach their full potential.

The salary range for this role is $48,000 to $63,357, which is competitive within the industry. Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, as well as a retirement plan with employer matching contributions. Additionally, the company offers professional development opportunities, such as tuition reimbursement and access to online courses and workshops, to help employees grow and advance in their careers.

To be successful in this role, you should have a degree in Computer Science, Information Technology, or a related field. Experience with IT support, troubleshooting, and network maintenance is required. Proficiency in Windows and macOS operating systems, as well as familiarity with common software applications, is essential.

What you will do:

1. Provide first-line technical support to our team members, ensuring they have the tools they need to succeed.
2. Troubleshoot and resolve hardware, software, and network issues.
3. Install, configure, and maintain computer systems, networks, and software.
4. Monitor and maintain the security of our IT infrastructure.
5. Assist in the implementation of new technologies and systems.
6. Train and mentor new team members on IT best practices and procedures.

What we need:

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. 1-3 years of experience in IT support.
3. Strong knowledge of Windows and macOS operating systems.
4. Experience with network protocols and technologies.
5. Familiarity with cloud computing platforms.
6. Excellent problem-solving and communication skills.