IT Support Specialist

Horizon Grove Inc.; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Horizon Grove Inc. in Omaha, Nebraska is seeking a full-time IT Support Specialist to keep our IT systems running smoothly for a growing manufacturing team.

You will troubleshoot hardware and software, assist users with applications, and collaborate with the IT group to resolve issues and maintain security. This role emphasizes practical problem-solving, clear communication with non-technical staff, and hands-on experience with computer hardware, software, and common enterprise tools.

Qualifications

• Strong knowledge of computer hardware and software.
• Experience in troubleshooting and resolving technical issues.
• Ability to communicate effectively with both technical and non-technical users.

Responsibilities

• Provide technical support to employees and troubleshoot hardware and software.
• Maintain computer systems and assist users with software applications.

Skills

Hardware knowledge

Software troubleshooting

User support

Job description

Horizon Grove Inc., a growing manufacturing company based in Omaha, Nebraska, is seeking a full-time IT Support Specialist. This role involves providing essential technical support to employees and ensuring the smooth operation of our IT systems.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist users with software applications, and maintain our computer systems. You will collaborate with the IT team to keep our infrastructure up-to-date and secure.

You will be part of a dedicated IT team in Omaha, Nebraska. Our modern office provides a comfortable and productive work environment.

The compensation for this role is determined during the interview process, with the exact amount being discussed between the candidate and the employer. While the interview stage focuses on salary, the employer does not provide specific details about additional benefits, such as health insurance, retirement plans, or paid time off. The candidate should inquire about these benefits during the interview to ensure they are aligned with their expectations. The workplace environment is not described, but the employer may provide a brief overview during the interview. The position requires a certain level of experience and specific skills, which are typically outlined in the job description. Candidates should review the job posting carefully to understand the exact requirements and qualifications needed for the role.

To excel in this role, you should have a strong understanding of computer hardware and software, experience in troubleshooting and resolving technical issues, and the ability to communicate effectively with both technical and non-technical users.

• Providing technical support to employees, troubleshooting hardware and software issues, maintaining computer systems, assisting users with software applications
• Experience in IT support, strong understanding of computer hardware and software, ability to communicate effectively with users