Omaha IT Support & Systems Technician

Horizon Grove Inc.; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Horizon Grove Inc. in Omaha, Nebraska is seeking a full-time IT Support Specialist to keep our IT systems running smoothly for a growing manufacturing team.

You will troubleshoot hardware and software, assist users with applications, and collaborate with the IT group to resolve issues and maintain security. This role emphasizes practical problem-solving, clear communication with non-technical staff, and hands-on experience with computer hardware, software, and common enterprise tools.

Qualifications

• Strong knowledge of computer hardware and software.
• Experience in troubleshooting and resolving technical issues.
• Ability to communicate effectively with both technical and non-technical users.

Responsibilities

• Provide technical support to employees and troubleshoot hardware and software.
• Maintain computer systems and assist users with software applications.

Skills

Hardware knowledge

Software troubleshooting

User support

Job description

Horizon Grove Inc. in Omaha, Nebraska is seeking a full-time IT Support Specialist to keep our IT systems running smoothly for a growing manufacturing team.

You will troubleshoot hardware and software, assist users with applications, and collaborate with the IT group to resolve issues and maintain security. This role emphasizes practical problem-solving, clear communication with non-technical staff, and hands-on experience with computer hardware, software, and common enterprise tools.