IT Support Specialist

Michael Page; New York (NY); On-site; USD 52,000 - 68,000; Part time

Benefits offered by this job

Opportunity to gain valuable experience

Supportive team environment

Skill enhancement potential

Job summary

A small retail organization is seeking an IT Support Specialist in New York, NY to provide technical assistance and support for computer systems, software, and hardware. This temporary role offers the chance to enhance your skills in a fast-paced environment. Duties include troubleshooting, installing systems, and maintaining network connectivity. Ideal candidates will demonstrate strong technical skills and have the ability to communicate effectively with users and management. Don't miss this opportunity to gain valuable experience in a supportive team environment.

Qualifications

• Strong technical skills in troubleshooting computer systems, software, and hardware.
• Ability to work effectively in a fast-paced retail environment.
• Proficiency in supporting network infrastructure and system configurations.
• Document support requests and resolutions for future reference.
• Assist in maintaining network infrastructure and connectivity.
• Collaborate with the technology team to implement system upgrades and improvements.
• Ensure data security and perform regular system backups.
• Provide timely and effective communication to users and management regarding technical issues.

Responsibilities

• Provide technical support and troubleshoot hardware and software issues for end-users.
• Install, configure, and maintain computer systems, software, and hardware.
• Respond to user inquiries and guide them through step-by-step solutions.
• Document support requests and resolutions for future reference.
• Assist in maintaining network infrastructure and connectivity.
• Collaborate with the technology team to implement system upgrades and improvements.
• Ensure data security and perform regular system backups.
• Provide timely and effective communication to users and management regarding technical issues.

Skills

Strong technical skills in troubleshooting

Excellent problem-solving skills

Effective communication skills

Ability to work in a fast-paced environment

Proficiency in supporting network infrastructure

Communication

Job description

The IT Support Specialist will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role in the retail industry is temporary and offers an excellent opportunity to enhance your technical skills in a fast-paced environment.

This company operates within the retail industry and is a small-sized organization. They are committed to providing excellent services and solutions to their customers while fostering a professional and efficient work environment.

Description

• Provide technical support and troubleshoot hardware and software issues for end-users.
• Install, configure, and maintain computer systems, software, and hardware.
• Respond to user inquiries and guide them through step-by-step solutions.
• Document support requests and resolutions for future reference.
• Assist in maintaining network infrastructure and connectivity.
• Collaborate with the technology team to implement system upgrades and improvements.
• Ensure data security and perform regular system backups.
• Provide timely and effective communication to users and management regarding technical issues.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful IT Support Specialist should have:

• Strong technical skills in troubleshooting computer systems, software, and hardware.
• Ability to work effectively in a fast-paced retail environment.
• Excellent problem-solving and communication skills.
• Proficiency in supporting network infrastructure and system configurations.
• Familiarity with data security and backup procedures.

Job Offer

• Opportunity to gain valuable experience.
• Temporary position with potential for skill enhancement and career growth.
• Work in a supportive and professional team environment.

If you're ready to bring your technical expertise to a rewarding role in the Bronx, we encourage you to apply today!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.