IT Specialist

Manufacturing Inc; Putnam (CT); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health benefits

Incentive recognition bonus

Job summary

A manufacturing company located in Putnam, Connecticut, is seeking an experienced IT Support Specialist to provide hands-on technical support across hardware, software, and ERP systems. The ideal candidate will have proficiency in Microsoft Access, SQL, and experience with manufacturing ERP platforms. Responsibilities include troubleshooting support, assisting with user setup, and ensuring system performance. This is a full-time position, offering comprehensive benefits including health coverage and an incentive recognition bonus.

Qualifications

• Proven experience in an IT support role or a related technical field.
• Proficiency in writing and running SQL queries.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide on-site IT support for desktops, laptops, and printers.
• Troubleshoot hardware and software systems across departments.
• Monitor system performance and support IT security practices.
• Write and run SQL queries, troubleshoot table relationships, and assist with reporting.
• Assist with user setup, system permissions, and IT onboarding/offboarding.
• Liaise with third-party vendors and consultants as needed.
• Monitor system performance and support IT security practices.
• Contribute to ongoing IT initiatives and system improvements.

Skills

Proficiency with Microsoft Access

SQL knowledge

General business application support

Experience with Fourth Shift ERP

Networking knowledge

Windows environments

Analytical skills

Troubleshooting skills

Strong communication skills

Education

Degree in IT or a related technical role

Tools

Fourth Shift ERP

SQL Server

Job description

Overview

We are seeking a skilled IT Support Specialist to join our team. This individual will provide hands-on technical support across hardware, software, and ERP systems. The ideal candidate is a proactive problem solver with experience supporting business-critical applications.

Responsibilities

• Provide on-site IT support for end users, including desktops, laptops, printers, and network issues
• Troubleshoot and maintain hardware and software systems across departments
• Support business applications, including Microsoft Access databases and the Fourth Shift ERP system
• Write and run SQL queries, troubleshoot table relationships, and assist with reporting
• Assist with user setup, system permissions, and IT onboarding/offboarding
• Liaise with third-party vendors and consultants as needed
• Monitor system performance and support IT security practices
• Contribute to ongoing IT initiatives and system improvements

Compensation

Pay will be offered based on several factors including the candidate's education, work experience, work location, specific job duties, and certifications.

Benefits

We offer comprehensive benefits to include health, and an incentive recognition bonus (all benefits are based on eligibility).

Skills/Qualifications

• or a related technical role
• Proficiency with Microsoft Access, SQL, and general business application support
• Experience with Fourth Shift ERP or a similar manufacturing ERP platform is strongly preferred
• Working knowledge of networking, Windows environments, and basic system administration
• Ability to work independently in a fast-paced environment
• Strong analytical, troubleshooting, and communication skills
• Background in manufacturing or industrial settings is a plus

Location

Putnam, CT

Schedule: Full-time, Monday-Friday

How to Apply

Interested candidates should submit their resume and availability to get started. Immediate start available.

Equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs.