IT Services Specialist

Michael Page US; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Michael Page US in Chicago seeks a Senior IT Services Specialist to manage IT systems and infrastructure, oversee ITSM processes, and provide user support across the organization. You will coordinate with vendors, enhance IT security, and document IT procedures to enable efficient operations.

The role emphasizes collaboration with internal teams to align IT services with business objectives and staying ahead on emerging technologies and improvements.

Qualifications

• Experience managing IT systems and infrastructure in property-related sectors.
• Strong troubleshooting skills and ability to resolve IT issues efficiently.
• Knowledge of IT service management tools and processes.
• Understanding of IT security principles and best practices.
• Ability to collaborate with cross-functional teams and communicate clearly.

Responsibilities

• Manage and maintain IT systems and infrastructure for reliable performance.
• Provide technical support and troubleshooting for end-users across the organization.
• Implement and oversee IT service management processes and tools.
• Coordinate with vendors and service providers for IT projects and services.
• Document IT processes and create user guides for staff.
• Monitor and improve IT security measures to protect data.
• Collaborate with internal teams to align IT services with business goals.
• Stay updated on emerging technologies and suggest improvements.

Skills

IT systems

Troubleshooting

IT service management

IT security

Vendor coordination

Documentation

End-user support

Cross-functional collaboration

Tools

ITSM tools

Job description

• Top tier construction company
• Seeks an IT Services Specialist

About Our Client

A company in the property industry located in Chicago.

Job Description

• Manage and maintain IT systems and infrastructure to ensure reliable performance.
• Provide technical support and troubleshooting for end-users across the organization.
• Implement and oversee IT service management processes and tools.
• Collaborate with internal teams to align IT services with business objectives.
• Monitor and improve IT security measures to protect company data.
• Coordinate with vendors and service providers for IT-related projects and services.
• Document IT processes and create user guides for internal staff.
• Stay updated on emerging technologies and recommend improvements.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Senior IT Services Specialist should have:

• Experience with managing IT systems and infrastructure within the property industry or similar sectors.
• Strong technical skills in troubleshooting and resolving IT issues.
• Knowledge of IT service management tools and processes.
• Understanding of IT security principles and best practices.
• Ability to collaborate with cross-functional teams and communicate effectively.
• Proactive approach to identifying and implementing technology improvements.

What's on Offer

• Competitive salary ranging from $70,000 to $100,000 USD.