IT Support Specialist

TEKsystems; Nashville (TN); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Long-term contract

Enterprise IT experience

Stable schedule

Career growth

Zusammenfassung

TEKsystems is seeking an IT Support Specialist for an onsite contract role in Nashville, TN. You will assist end users, troubleshoot issues, and provide excellent customer service.

Responsibilities include resolving hardware, software, network, and mobile device problems, supporting Windows/AD, and handling tickets via ServiceNow. This role is ideal for professionals with Help Desk experience looking to grow technically.

Qualifikationen

• Experience in Help Desk or Service Desk support.
• Knowledge of Active Directory and Windows environments.
• Experience with ticketing systems (ServiceNow preferred).
• Basic networking knowledge (VPN, Wi-Fi, connectivity).

Aufgaben

• Troubleshoot hardware, software, network, and mobile device issues.
• Support Windows environments, Active Directory, and enterprise apps.
• Manage and resolve tickets through ServiceNow.
• Assist users with VPN, Wi‑Fi, and connectivity issues.
• Provide support via phone, remote tools, and on-site when needed.

Kenntnisse

Help Desk experience

Customer service

Strong communication

Troubleshooting

Tools

ServiceNow

Jobbeschreibung

IT Support Specialist | Nashville, TN (Onsite)

Join a fast-paced IT support team where you'll help end users stay connected and productive. This role is ideal for someone with Help Desk or Service Desk experience who enjoys troubleshooting technical issues and providing excellent customer service.

Key Responsibilities

• Troubleshoot hardware, software, network, and mobile device issues
• Support Windows environments, Active Directory, and enterprise applications
• Manage and resolve tickets through a ticketing system such as ServiceNow
• Assist users with VPN, Wi‑Fi, and connectivity issues
• Provide support via phone, remote tools, and occasional hands‑on assistance

Qualifications

• Help Desk, Service Desk, or IT Support experience
• Knowledge of Active Directory and Windows support
• Experience with ticketing systems (ServiceNow preferred)
• Basic networking knowledge (VPN, Wi‑Fi, connectivity troubleshooting)
• Strong communication and customer service skills

What We Offer

• Long-term contract with extension potential
• Enterprise-level IT experience
• Stable schedule and collaborative team environment
• Opportunity to grow your technical skills and career

Job Type & Location

This is a Contract position based out of Nashville, TN.

Pay And Benefits

The pay range for this position is $18.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Nashville, TN.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Nashville,TN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.