IT Support Specialist

Onyx Pioneer LLC; Jacksonville (FL); On-site; USD 78,000 - 102,000; Full time

Benefits offered by this job

Health insurance

Retirement options (401(k) or pension)

Professional development opportunities

Job summary

Onyx Pioneer LLC, a Jacksonville, FL-based tech company, is seeking an IT Support Specialist for a full-time position. You will provide technical support to employees and clients, ensuring smooth IT operations.

You will troubleshoot hardware and software issues, assist with network management, and maintain our technology infrastructure in a dynamic IT team in Jacksonville, FL. The role is based in Jacksonville, FL.

Qualifications

• Bachelor's degree in computer science or related field.
• At least three years of IT support experience.
• Strong problem-solving skills.
• Solid understanding of computer systems.
• Proficiency in using IT support tools and software.

Responsibilities

• Provide technical support to employees and clients; troubleshoot hardware and software issues; assist with network management.

Skills

Technical support

Networking basics

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

IT support tools

Job description

Onyx Pioneer LLC, a Jacksonville, FL-based tech company, seeks an IT Support Specialist for a full-time position. You will provide technical support to employees and clients, ensuring smooth IT operations. Salary range: $78,000 - $102,448 per year.

As IT Support Specialist, you will troubleshoot hardware and software issues, assist with network management, and maintain our technology infrastructure. You will work with a dynamic IT team in Jacksonville, FL.

This role is based in Jacksonville, FL, where you will be part of a dynamic IT team working to maintain and enhance our technology infrastructure. The team is located in Jacksonville, FL.

The annual salary range for this position is between $78,000 and $102,448, offering a competitive compensation package. Employees may also be eligible for comprehensive health insurance plans, retirement savings options such as 401(k) or pension plans, and opportunities for professional development and growth within the organization. These benefits are designed to support the overall well-being and career advancement of the employees.

To excel in this role, you should have a bachelor's degree in computer science or a related field, along with at least three years of IT support experience. Strong problem-solving skills and a solid understanding of computer systems are essential. Proficiency in various IT support tools and software is required.

Interested candidates are encouraged to submit their applications by December 10, 2026. This deadline is set to ensure that all applicants have ample time to prepare and gather the necessary documents.

• Provide technical support to employees and clients; troubleshoot hardware and software issues; assist with network management.
• Bachelor's degree in computer science or related field;
• at least three years of experience in IT support;
• strong problem-solving skills;
• solid understanding of computer systems;
• proficiency in using IT support tools and software.