IT Support Specialist

Cobalt South; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Cobalt South, based in Philadelphia, PA, is hiring a full-time IT Support Specialist to provide technical support to employees and maintain IT systems for optimal performance.

You'll assist with technical issues, install and configure software/hardware, monitor system performance, troubleshoot problems, and create training/documentation while helping maintain IT infrastructure in a modern office environment.

Qualifications

• High school diploma or equivalent required.
• Prior administrative experience preferred.
• Strong IT support background required.
• Excellent communication skills and ability to document processes.
• Proficiency with Microsoft Office Suite and basic accounting principles desired.

Responsibilities

• Assisting employees with technical issues.
• Installing and configuring software and hardware.
• Monitoring system performance.
• Troubleshooting and resolving technical problems.
• Providing training and documentation.
• Maintaining IT infrastructure and support operations.

Skills

IT support

Troubleshooting

Communication

Office software

Education

HS diploma

Tools

Microsoft Office

Job description

Cobalt South, based in Philadelphia, PA, is hiring a full-time IT Support Specialist. This role involves providing technical support to employees and maintaining IT systems for optimal performance.

As an IT Support Specialist, you'll assist employees with technical issues, install and configure software/hardware, and monitor system performance. Your tasks also include troubleshooting, creating training/documentation, and maintaining IT infrastructure.

You’ll work in a dynamic, modern environment with a team of professionals in Philadelphia, PA. The workplace is equipped with the latest technology to support operations.

The annual salary range for this position is between $40,000 and $54,752, depending on the candidate's experience and qualifications. Benefits, including health insurance, retirement plans, and possibly paid time off, will be discussed in detail during the interview process. The candidate will be responsible for performing various administrative tasks, such as data entry, scheduling appointments, and maintaining records. They will need to be proficient in using office software like Microsoft Office Suite and familiar with basic accounting principles. The workplace is a typical office environment, with a friendly and collaborative team. The candidate should have a high school diploma or equivalent, and previous administrative experience is preferred.

Candidates should have a strong IT support background, experience in troubleshooting, and proficiency in various software/hardware. Excellent communication skills are also required.

Responsibilities

• Assisting employees with technical issues
• installing and configuring software and hardware
• monitoring system performance
• troubleshooting and resolving technical problems
• providing training and documentation
• maintaining IT infrastructureStrong background in IT support
• experience in troubleshooting and resolving technical issues
• proficiency in using various software and hardware
• excellent communication skills

The company values diversity and is committed to creating an inclusive workplace. Candidates from all backgrounds are encouraged to apply.

The company offers a attractive compensation and benefits package, as well as opportunities for professional development and growth.