IT Support Specialist

CFS; Brighton (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

CFS in the United States is seeking an IT Support Specialist to advance from help desk into hands-on server, SQL Server, and business application support, reporting to IT leadership in a high-visibility role.

The position offers mentorship, exposure to multi-server infrastructure, documentation duties, and opportunities to contribute to strategic IT initiatives. You will handle onboarding, access management, and provide end-user support across the organization.

Qualifications

• 2-5 years of IT support or systems administration experience.
• Experience with Windows Server, Active Directory, Google Workspace, SSO, and MFA.
• Working knowledge of SQL Server Management Studio, backups/restores, and basic T-SQL.
• Hands-on experience supporting hardware, printers, networking fundamentals, and end-user troubleshooting.

Responsibilities

• Resolve end-user issues involving hardware, software, printers, VPN access, and workplace technologies.
• Support and maintain Windows Server environments.
• Administer and troubleshoot business-critical applications.
• Perform SQL Server backups, restores, and basic T-SQL administration tasks.
• Create and maintain technical documentation, procedures, and runbooks.
• Support employee onboarding, offboarding, and identity/access management activities.

Skills

Windows Server

Active Directory

Google Workspace

SSO

MFA

SQL Server Management Studio

Backups and Restores

T-SQL

Hardware Troubleshooting

Printers

Networking Fundamentals

End-User Support

Job description

Looking to take the next step beyond traditional help desk support? This IT Support Specialist opportunity offers hands‑on exposure to servers, SQL Server, business applications, and infrastructure while working directly with experienced IT leadership in a highly visible role.

IT Support Specialist

Salary: $65,000 - $90,000

Why This Opportunity Stands Out

• Expand your technical expertise beyond desktop support into Windows Server administration, SQL Server, and business application support.
• Work closely with experienced corporate IT leadership and receive structured technical mentorship.
• Gain exposure to infrastructure management across a multi-server environment.
• Play a key role in a business‑critical position with high visibility and direct organizational impact.
• Build valuable experience supporting specialized financial services applications and technologies.
• Develop technical documentation, runbooks, and operational processes that influence long‑term IT strategy.
• Participate in technology transition and modernization initiatives alongside corporate IT teams.
• Enjoy a broad technical scope that keeps your day diverse and provides strong career growth opportunities.

Key Responsibilities For The IT Support Specialist

• Resolve end‑user issues involving hardware, software, printers, VPN access, and workplace technologies.
• Support and maintain Windows Server environments.
• Administer and troubleshoot business‑critical applications
• Perform SQL Server backups, restores, and basic T‑SQL administration tasks.
• Create and maintain technical documentation, procedures, and runbooks.
• Support employee onboarding, offboarding, and identity/access management activities.

Qualifications For The IT Support Specialist

• 2-5 years of IT support or systems administration experience.
• Experience with Windows Server, Active Directory, Google Workspace, SSO, and MFA.
• Working knowledge of SQL Server Management Studio, including backups, restores, and basic T‑SQL.
• Hands‑on experience supporting hardware, printers, networking fundamentals, and end‑user troubleshooting.

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