IT Support Intern: Hardware & Help Desk

Intermountain Health; Billings (MT); On-site; USD 26,000 - 33,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a full-time IT Intern for a one-year in-person program. You will learn to deploy, support, maintain, and troubleshoot computers and devices under experienced staff guidance.

The role emphasizes hands-on learning, documentation in ITIL, and participation in projects supporting the department and facility. Flexible hours are offered, with a 40-hour work week and a strong focus on growth and learning in a healthcare IT

Qualifications

• Basic IT knowledge and willingness to learn hardware basics.
• Strong written and verbal communication.
• Ability to work under supervision in a fast-paced environment.
• Experience with basic software and internet tools preferred.

Responsibilities

• Learn to resolve minor computer issues under supervision.
• Document notes and resolutions in the ITIL ticketing system.
• Update staff on project and incident statuses.
• Support and learn new/existing systems and security policies.

Skills

Computer hardware

Communication

Self-motivation

Customer service

Education

High School Diploma

Tools

ITIL ticketing system

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a full-time IT Intern for a one-year in-person program. You will learn to deploy, support, maintain, and troubleshoot computers and devices under experienced staff guidance.

The role emphasizes hands-on learning, documentation in ITIL, and participation in projects supporting the department and facility. Flexible hours are offered, with a 40-hour work week and a strong focus on growth and learning in a healthcare IT