IT Support Intern — Hands-On Troubleshooter & Learner

Marmon Holdings, Inc.; Shelburne (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching

Job summary

Harbour Industries LLC in Shelburne, Vermont seeks a basic IT support specialist to diagnose and resolve employee technical issues, following documented procedures under supervision. You’ll assist with hardware, software, and network services for onsite staff and remote users.

The role emphasizes collaboration, strong communication, and the ability to prioritize tasks, with a 40 hour work week and a benefits package including medical, dental, vision, and 401(k) matching.

Qualifications

• Computer Science, Information Technology, or Management Information Systems major.
• Familiar with Office 365, Microsoft Server 2019+, Linux, and Windows versions.
• Strong verbal and written communication; good analytical and problem-solving skills.
• Ability to work well in teams and maintain attention to detail.

Responsibilities

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Organize and maintain IT resources.
• Lend IT support in areas such as active directory, analytics, and data center management.
• Other duties as assigned

Skills

Strong verbal and written comms

Analytical and problem solving

Team collaboration

Self-motivated and detail oriented

Task prioritization

Education

Computer Science / IT / MIS major

Tools

Office 365

Microsoft Server 2019+

Linux

Windows OS

Job description

Harbour Industries LLC in Shelburne, Vermont seeks a basic IT support specialist to diagnose and resolve employee technical issues, following documented procedures under supervision. You’ll assist with hardware, software, and network services for onsite staff and remote users.

The role emphasizes collaboration, strong communication, and the ability to prioritize tasks, with a 40 hour work week and a benefits package including medical, dental, vision, and 401(k) matching.