IT Intern

Partners In Recovery LLC; Burlington (VT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Job summary

Partners In Recovery LLC in Burlington, NJ is seeking an IT Technician Intern to provide on-site, in-person and remote IT support.

You will troubleshoot office hardware, deploy images, manage user accounts and assist with IT projects, working three days a week for 6–8 hours daily.

Onboarding includes Employer Assistance Program and accommodations available upon request.

Qualifications

• Strong knowledge of Windows 10 and Office 365.
• Experience supporting printers, laptops, desktops and other technical equipment.
• Proficiency in English.
• Must work 3 days a week for 6–8 hours per day.
• Valid Driver’s License.
• Customer-oriented and able to work independently or in a team.

Responsibilities

• Troubleshoot issues with office hardware including printers, scanners, video conferencing equipment, and IP phones.
• Deploy images to new laptops and desktops.
• Create and manage employee accounts for various systems.
• Utilize the helpdesk system to track, document and research solutions to problems.
• Provide technical support to employees at local and remote offices via helpdesk, phone, email, remote sessions, and in-person visits.
• Configure and support Android mobile devices.
• Occasionally perform job site visits to implement, maintain and support network infrastructure.
• Contribute to our IT Knowledge-base through the creation of support articles.
• Assist in ordering IT equipment and maintain inventory.
• Provide technical training to employees.
• Assist with the research and implementation of IT projects.

Skills

Windows 10

Office 365

Printer support

Android devices

English proficiency

Time management

Customer-oriented

Team player

Tools

Helpdesk software

Device imaging

Job description

• Location 2 Manhattan Drive,Burlington Township, NJ, 08016,United States
• Base Pay $20.00 / Hour
• Employee Type Regular Part Time

Contact information

• Phone [phone] ext.1303

Description

• Troubleshoot issues with office hardware including printers, scanners, video conferencing equipment, and IP phones.
• Deploy images to new laptops and desktops.
• Create and manage employee accounts for various systems.
• Utilize the helpdesk system to track, document and research solutions to problems.
• Provide technical support to employees at local and remote offices via helpdesk, phone, email, remote sessions, and in-person visits.
• Configure and support Android mobile devices.
• Assist in ordering IT equipment and maintain inventory.
• Assist with the research and implementation of IT projects.
• Provide technical training to employees.
• Occasionally perform job site visits to implement, maintain and support network infrastructure.
• Contribute to our IT Knowledge-base through the creation of support articles.
• 3 days a week (6-8 hours per day).
• Employee Assistance Program

Requirements

• Strong knowledge of Windows 10 and Office 365.
• Must be passionate about technology
• Experience supporting printers, laptops, desktops and other technical equipment.
• Knowledge of Android mobile devices preferred.
• Excellent time management skills and the ability to prioritize tasks based on importance.
• Ability to diagnose and resolve basic technical issues.
• Proficiency in English.
• Customer-oriented.
• Ability to work both independently and as a team.
• Technical certifications are a plus.
• Valid Driver’s License.

Necessary Special Requirements

• Employee will be required to complete all clearances as necessary per regulatory requirements.

OTC Services if an EEO and Drugfree Workplace

If you require an accommodation with any part of this application, please email [e-mail]

Summary

As an IT Technician Intern, you will be working with the team to effectively provide on-site, in-person and remote support.

Additional Information

• Work Location 2 Manhattan Drive, Burlington NJ 08016