IT Intern

Marmon Holdings, Inc.; Shelburne (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching

Job summary

Harbour Industries LLC in Shelburne, Vermont seeks a basic IT support specialist to diagnose and resolve employee technical issues, following documented procedures under supervision. You’ll assist with hardware, software, and network services for onsite staff and remote users.

The role emphasizes collaboration, strong communication, and the ability to prioritize tasks, with a 40 hour work week and a benefits package including medical, dental, vision, and 401(k) matching.

Qualifications

• Computer Science, Information Technology, or Management Information Systems major.
• Familiar with Office 365, Microsoft Server 2019+, Linux, and Windows versions.
• Strong verbal and written communication; good analytical and problem-solving skills.
• Ability to work well in teams and maintain attention to detail.

Responsibilities

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Organize and maintain IT resources.
• Lend IT support in areas such as active directory, analytics, and data center management.
• Other duties as assigned

Skills

Strong verbal and written comms

Analytical and problem solving

Team collaboration

Self-motivated and detail oriented

Task prioritization

Education

Computer Science / IT / MIS major

Tools

Office 365

Microsoft Server 2019+

Linux

Windows OS

Job description

Harbour Industries LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Under close supervision, follows documented and standardized procedures to diagnose and troubleshoot incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of less complex problems or escalation on behalf of customer to appropriate technical personnel.

Primary responsibilities

• Support the IT team in maintaining hardware, software, and other systems
• Assist with troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Lend IT support in areas such as active directory, analytics, and data center management
• Other duties as assigned

Requirements

• Computer Science, Information Technology, or Management Information Systems major
• Familiar with Office 365, Microsoft Server 2019 and up, Linux, and various Windows versions
• Strong verbal and written communication
• Excellent analytical and problem-solving skillsAbility to work well in teams
• Strong work ethic and attention to detail
• Good people skills

The right individual will provide IT support to all employees with respect and professionalism. The ability to prioritize multiple projects while working proactively to avoid foreseeable issues. Completing tasks with a sense of urgency is an important part of the job. It is also important to be self-motivated, detail oriented and be able to work independently. Must have a positive outlook and willingness to work collaboratively with others.

40 Hours per week

Pay Range:

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.