IT Support Intern: Hands-On Tech & End-User Help

Clark Associates; Lancaster (Lancaster County); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Clark Associates, via WebstaurantStore, is offering a summer IT Support Technician Intern internship in Lancaster or Lititz. The role is full-time and in-office, requiring commuting to one of the locations.

You will provide end-user technical support, troubleshoot hardware/software/network issues, and help with new equipment deployment while maintaining professional customer service throughout the internship.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Assist in troubleshooting and resolving hardware, software, and network issues.
• Create and manage user accounts and permissions.
• Assist with the setup and deployment of new equipment.
• Document and track support requests and resolutions.
• Participate in IT projects and contribute to their successful completion.
• Maintain a high level of customer service and professionalism.

Skills

Motivated

Tech-savvy

Customer-service

Job description

Clark Associates, via WebstaurantStore, is offering a summer IT Support Technician Intern internship in Lancaster or Lititz. The role is full-time and in-office, requiring commuting to one of the locations.

You will provide end-user technical support, troubleshoot hardware/software/network issues, and help with new equipment deployment while maintaining professional customer service throughout the internship.