IT Support & Infrastructure Specialist

Azure Ash LLC; Louisville (KY); Presencial; USD 63.000 - 86.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Descripción de la vacante

Azure Ash LLC, a Louisville, KY-based software development company, seeks a full-time IT Support Specialist to keep our technology infrastructure running smoothly. You’ll provide technical help to employees, troubleshoot hardware/software, and assist with new technology deployments in a dynamic office setting.

The role requires a bachelor’s degree in a related field, strong communication, and proficiency with tools like Microsoft Project or Asana. Expect competitive pay and benefits.

Formación

• Strong background in IT support and troubleshooting hardware/software.
• Proficient with IT support tools and strong network basics.
• Excellent communication and customer-focused approach.

Responsabilidades

• Provide technical assistance to employees and resolve IT issues.
• Troubleshoot hardware and software problems across systems.
• Maintain IT infrastructure and assist in new tech deployments.
• Ensure compliance with IT policies and security practices.
• Collaborate with team to meet project deadlines and client expectations.

Conocimientos

IT support

Customer service

Communication skills

Multitasking

Problem-solving

Educación

Bachelor's degree in a relevant field

Herramientas

Microsoft Project

Asana

Descripción del empleo

Azure Ash LLC, a Louisville, KY-based software development company, seeks a full-time IT Support Specialist to keep our technology infrastructure running smoothly. You’ll provide technical help to employees, troubleshoot hardware/software, and assist with new technology deployments in a dynamic office setting.

The role requires a bachelor’s degree in a related field, strong communication, and proficiency with tools like Microsoft Project or Asana. Expect competitive pay and benefits.