IT Support Engineer — Windows & Office 365, Onsite Contract

Merge IT; Greer (SC); On-site; USD 31,684; Full time

Benefits offered by this job

Benefits

Job summary

A leading IT services company is hiring an IT Support Engineer in Greer, SC, for a 6-month contract with potential extensions. Responsibilities include reimaging PCs, troubleshooting hardware, and supporting users with Office 365. Ideal candidates should have solid problem-solving and customer service skills, as well as experience using ITSM tools like ServiceNow. This position offers a pay rate of $23 per hour, plus benefits, and is primarily onsite in a manufacturing environment.

Qualifications

• Proven hands-on experience with Office 365 at the deskside level.
• Basic knowledge of device imaging, reimaging, and PC deployment best practices.
• Excellent problem-solving and customer service skills.

Responsibilities

• Reimage and deploy PCs as part of refresh or break/fix processes.
• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals.
• Support users with Office 365 applications and Windows OS issues.
• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools.
• Collaborate remotely with team members across other locations to resolve complex issues.
• Perform basic hands‑and‑feet network support.

Skills

Office 365

Problem-solving

Customer service

Tools

ServiceNow

Windows OS

Job description

A leading IT services company is hiring an IT Support Engineer in Greer, SC, for a 6-month contract with potential extensions. Responsibilities include reimaging PCs, troubleshooting hardware, and supporting users with Office 365. Ideal candidates should have solid problem-solving and customer service skills, as well as experience using ITSM tools like ServiceNow. This position offers a pay rate of $23 per hour, plus benefits, and is primarily onsite in a manufacturing environment.