IT Support Engineer – Windows, 365 & Security

Environmental Restoration LLC; St. Louis (MO); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Environmental Restoration, LLC is seeking an IT Support Engineer to provide end-user support and manage endpoint technologies across multiple office locations. You will administer Microsoft 365 services, Entra ID, and Intune, while supporting cybersecurity and compliance initiatives.

The ideal candidate has 3+ years of IT support experience, strong troubleshooting, and exceptional customer service. The role emphasizes secure, reliable IT operations and collaboration with IT teams.

Formación

• Associate degree in Information Technology, Computer Science, or related field.
• 3+ years of IT support or systems administration experience.
• Experience supporting Windows operating systems in a business environment.
• Experience with Microsoft 365 administration.
• Knowledge of Microsoft Intune and Entra ID.
• Experience with hardware deployment and lifecycle management.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.

Responsabilidades

• Provide Tier 1 and Tier 2 IT support across multiple office locations.
• Deploy, configure, and support Windows workstations and mobile devices.
• Administer Microsoft Intune and Entra ID user accounts and groups.
• Assist in Microsoft 365 administration including Exchange Online, Teams, SharePoint, OneDrive.
• Support endpoint security and device compliance initiatives.
• Coordinate onboarding and offboarding of users and assets.
• Create and maintain technical documentation and processes.

Conocimientos

Troubleshooting

Customer service

Communication

Attention to detail

Team collaboration

Educación

Associate degree in IT/CS

Herramientas

Microsoft Intune

Entra ID

Microsoft 365

Descripción del empleo

Environmental Restoration, LLC is seeking an IT Support Engineer to provide end-user support and manage endpoint technologies across multiple office locations. You will administer Microsoft 365 services, Entra ID, and Intune, while supporting cybersecurity and compliance initiatives.

The ideal candidate has 3+ years of IT support experience, strong troubleshooting, and exceptional customer service. The role emphasizes secure, reliable IT operations and collaboration with IT teams.