IT Support Engineer – Networking & Hardware

Subaru of Indiana Automotive, Inc; Lafayette (IN); On-site; USD 52,000 - 62,000; Full time

Job summary

Subaru of Indiana Automotive, Inc. is seeking an IT Technical Support specialist to analyze and resolve networking issues and provide desktop support to all staff. Responsibilities include troubleshooting hardware/software, installing and testing systems, creating training materials, and coordinating with software professionals.

The role emphasizes Kaizen-driven improvements, maintaining system logs, and supporting continuous enhancement of IT functionality across departments.

Qualifications

• Associates Degree in Information Technology or related field, or equivalent experience.
• CompTIA A+ certification is preferred or required.

Responsibilities

• Analyze and provide solutions to networking issues and provide technical support to staff.
• Troubleshoot, diagnose and resolve hardware and software problems.
• Install and test computer systems and applications; respond to user inquiries regarding problems/resources.
• Create and maintain training materials related to computer troubleshooting and usage.
• Maintain logs of system updates and hardware warranties; organize documentation.
• Coordinate with software professionals and developers to resolve technical issues.
• Lead or support continuous improvement activities to enhance functionality.

Education

Associates Degree in Information Technology or related field

CompTIA A+ certification

Job description

Subaru of Indiana Automotive, Inc. is seeking an IT Technical Support specialist to analyze and resolve networking issues and provide desktop support to all staff. Responsibilities include troubleshooting hardware/software, installing and testing systems, creating training materials, and coordinating with software professionals.

The role emphasizes Kaizen-driven improvements, maintaining system logs, and supporting continuous enhancement of IT functionality across departments.