Field IT Support Technician – On-Site & Remote Help

Lippert; Elkhart (IN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

401k with employer match

Paid time off

Career development

Holiday and vacation days

Job summary

Lippert in Indiana is seeking an IT Field Support Specialist to provide on-site and remote technical assistance to end-users. They troubleshoot hardware and software issues, install and maintain systems, and ensure network connectivity.

The role requires an Associate’s or Bachelor’s degree in IT/CS, relevant certifications preferred, strong troubleshooting and communication skills, and a valid driver’s license. Travel to client sites is a major part of the role.

Qualifications

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field.
• Certifications like CompTIA A+, Network+, or MCSA preferred.
• Must have a valid driver’s license.
• Experience with Microsoft Office Suite, Windows OS, and networking tools.

Responsibilities

• Provide technical support for hardware, software, and peripherals.
• Install, configure, and maintain computer systems and network equipment.
• Monitor and maintain network security and connectivity.
• Train users on software and hardware usage.
• Maintain documentation and inventory of IT assets.
• Collaborate with other IT teams to resolve complex issues.

Skills

Troubleshooting

Communication

Education

IT/CS degree

Tools

Microsoft Office Suite

Windows OS

Networking tools

Job description

Lippert in Indiana is seeking an IT Field Support Specialist to provide on-site and remote technical assistance to end-users. They troubleshoot hardware and software issues, install and maintain systems, and ensure network connectivity.

The role requires an Associate’s or Bachelor’s degree in IT/CS, relevant certifications preferred, strong troubleshooting and communication skills, and a valid driver’s license. Travel to client sites is a major part of the role.