IT Support Engineer – Education & Medical Tech

Mississippi State University; Starkville, Northern (MS, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Mississippi State University seeks an IT Support Specialist for the College of Veterinary Medicine Information Technology Services. You will maintain and troubleshoot computer systems, peripherals, and AV technologies across the college, supporting faculty, staff, clinicians, students, and hospital operations.

Travel to remote CVM locations and on-call rotations are part of the role. A Bachelor's degree in a related field is required, with strong customer service and teamwork skills expected in

Qualifications

• Bachelor's degree required; experience may substitute for education.
• Strong customer service and communication skills.
• Ability to troubleshoot desktops, peripherals, and AV systems in a fast-paced academic environment.

Responsibilities

• Provide technical support for desktops, laptops, printers, and peripherals across CVM.
• Install, configure, and maintain Windows and macOS systems and software.
• Support classrooms, labs, and hospital operations with A/V and collaboration technologies.
• Respond to help desk requests and resolve incidents in a timely manner.

Skills

Customer service

Troubleshooting

Communication

Teamwork

Adaptability

Technical aptitude

Education

Bachelor's degree in Information Systems, Computer Science, IT

Tools

Windows OS

Active Directory

Microsoft 365

Audio/Video systems

Job description

Mississippi State University seeks an IT Support Specialist for the College of Veterinary Medicine Information Technology Services. You will maintain and troubleshoot computer systems, peripherals, and AV technologies across the college, supporting faculty, staff, clinicians, students, and hospital operations.

Travel to remote CVM locations and on-call rotations are part of the role. A Bachelor's degree in a related field is required, with strong customer service and teamwork skills expected in