IT Support Engineer

Folio3

East Colton Heights (CA)

On-site

USD 55,000 - 85,000

Full time

14 days+
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Job summary

Folio3 is looking for an IT Support Engineer to provide Level 2/3 technical support in an MSP environment, troubleshooting Windows, Microsoft 365, networking, endpoints, Azure, and VoIP systems.

The position demands solid troubleshooting expertise and hands-on experience with these technologies to resolve client issues.

Qualifications

  • Level 2/3 technical support experience.
  • Microsoft 365 administration experience or certification is desirable.
  • Solid networking knowledge across LAN/WAN and related technologies.

Responsibilities

  • Provide Level 2/3 technical support in an MSP environment and troubleshoot Windows, Microsoft 365, networking, endpoints, Azure, and VoIP systems to resolve client issues.

Skills

Level 2/3 support
Microsoft 365 administration
Networking knowledge

Job description

This listing has no application deadline, so we can’t confirm it’s still open, it may already be filled. A job is removed only once the company takes it down from their careers page.

Folio3 is looking for an IT Support Engineer to provide Level 2/3 technical support in an MSP environment, troubleshooting Windows, Microsoft 365, networking, endpoints, Azure, and VoIP systems. The position demands solid troubleshooting expertise and hands‑on experience with these technologies to resolve client issues.

  • Level 2/3 technical support experience
  • Microsoft 365 administration
  • Networking knowledge
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