IT Support & Development Leader

Texstar Enterprises LLC.

Selma (TX)

On-site

USD 65,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym discounts

Pet insurance

Job summary

Texstar Enterprises LLC. seeks an IT Supervisor to lead IT support and development teams, ensuring delivery of high-quality solutions and efficient IT processes. The role emphasizes staff development and collaboration with HR to build a capable IT workforce.

You will recruit, coach, and manage performance, while overseeing hardware planning, software development, reporting, and end-user support across the company. This position requires a proactive, analytical leader with strong communication.

Qualifications

Bachelor’s Degree in Information Technology and 4-6 years of related work experience or combination of education and experience.
Strong leadership skills with a focus on employee development and engagement.
Problem solver and critical thinker.
Ability to control essential job functions in a fast-paced environment, maintaining balance with internal and external stakeholders.
Team oriented, keeping organizational success at the forefront.
Driven.
Self-motivated with the ability to work independently on assigned tasks with minimum guidance.
Manage highly confidential information.
Effective, respectful and professional written and verbal communication.
Knowledge of and ability to troubleshoot problems/configure prominent business computer hardware, software applications and operating systems with a focus on quality including, but not limited to:
Windows 7/10; Microsoft Office;
Installing network printers and troubleshoot printer connectivity problems;
Knowledge of and ability to use Remote Session (e.g., LogMeIn Rescue, VNC, etc.);
Android & IOS mobile technologies;
Experience with Google Apps for business preferred.
Table Structure, Query Design, Unbound Form Design
MS Access VBA
MS SQL Server Databases, MS SQL Server Reporting Services / Report writing software (ie:PowerBi, SQL Server BI Development Studio, SQL Structured Query, etc.)
General understanding of IT hardware and software support.
Occasional travel throughout the Company footprint is required.

Responsibilities

Supervises IT Support and Development staff:
Maintains, trains and effectively leads an appropriate workforce in coordination with Human Resources and in congruence with applicable processes and/or procedures;
Assists to recruit and hire new IT staff
Conducts employee performance discussions on a regular basis. Provides regular positive and negative feedback in a timely manner. Appropriately documents periodic performance reviews in accordance with current review processes and performance observations, discussions and disciplinary actions;
Seeks and implements opportunities for employee development;
Manages the IT hardware forecast and hardware inventory. Approves asset purchase requests and manages asset disposal process;
Manages telecommunications system accounts - audits and reconciles billing and assesses current and future need;
Assists with writing, programming and updating computer programs for use in various business functions;
Conducts systems testing to validate functionality to ensure proper operation and correct programming errors as necessary;
Analyzes, repairs and modifies existing programs to adapt to new business requirements;
Provides strategic business support for Director of IT and Business Analytics and other business leaders as needed;
Documents processes and procedures as they are being developed and during subsequent revisions;
Assists in the training of new procedures;
Works collaboratively with others to gather information and develop potential technological solutions, then oversees the development and implementation of those solutions;
Supports business analysis initiatives by providing accurate and timely reporting of business data;
Provides backup support to IT staff for network, hardware and software infrastructure needs;
Oversees IT inventory process, ensuring timely and accurate inventory reporting. This includes the oversight of IT personnel to ensure timely return or disposal of Company-owned assets in alignment with the Company’s hardware return process;
Other duties as assigned.