IT Support Co-op: Microsoft 365 & Windows Help Desk

Saab, Inc.; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Sign‑on housing bonus

Job summary

Saab, Inc. is seeking an IT Support Co-Op to assist with day-to-day technology operations and help improve user productivity across the organization. The position is ideal for a student pursuing IT/CS who wants hands‑on experience supporting local operations and enterprise IT initiatives for employees and contractors.

The assignment runs Winter/Spring 2027 (January through early May), full‑time. Compensation includes a competitive hourly rate with a housing sign‑on bonus for students outside the

Qualifications

• Currently enrolled in an Associate or Bachelor's degree program in Information Technology, Computer Science, or a related field.
• General understanding of Windows‑based systems and basic troubleshooting.
• Familiarity with Microsoft 365 applications.
• Strong written and verbal communication skills.
• Basic knowledge of networking fundamentals (TCP/IP, routing, and VPN).

Responsibilities

• Provide daily technical support for workplace information and communications systems, including Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive, and Office Suite).
• Assist with installing, configuring, and troubleshooting laptops, desktops, and workstations, including basic network and system issues.
• Help maintain data integrity and file system security, including managing permissions and access in Microsoft 365 under guidance.
• Communicate technical information clearly to both technical and non‑technical users.
• Support research and provide recommendations for hardware and software solutions aligned with organizational needs.
• Assist with ongoing IT infrastructure and technology projects as assigned.
• Help deliver basic training and guidance to users on common applications and tools.

Skills

Windows OS

Microsoft 365

Troubleshooting

Communication

Networking basics

Customer service

Education

Associate or Bachelor’s degree in IT/CS

Tools

Active Directory

Job description

Saab, Inc. is seeking an IT Support Co-Op to assist with day-to-day technology operations and help improve user productivity across the organization. The position is ideal for a student pursuing IT/CS who wants hands‑on experience supporting local operations and enterprise IT initiatives for employees and contractors.

The assignment runs Winter/Spring 2027 (January through early May), full‑time. Compensation includes a competitive hourly rate with a housing sign‑on bonus for students outside the