IT Support Apprentice

Placements24; United States; Hybrid; USD 4,100 - 6,100; Part time

Benefits offered by this job

Mentorship program

Certifications

Career growth

Hybrid work model

Job summary

Placements24 in Randburg is seeking an eager IT Support Apprentice to join our technical team. This hands-on role focuses on providing first-line IT support, troubleshooting hardware and software, and helping maintain network infrastructure in a hybrid work setting.

You will learn from seasoned IT professionals, gain exposure to system administration, user support, and cybersecurity basics, and have opportunities to pursue certifications as you build a solid IT career in a dynamic business

Qualifications

• Grade 12 certificate with focus on technical subjects.
• Basic understanding of Windows/macOS and networking.
• Interest in IT and technology.

Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Assist in installation, configuration, and maintenance of computer systems and peripherals.
• Troubleshoot and resolve technical problems efficiently and effectively.
• Maintain accurate IT documentation and support logs.
• Learn to manage user accounts and permissions within the network environment.

Skills

IT interest

Problem-solving

Analytical skills

Communication

Education

Grade 12/Matric with technical subjects

Job description

About the Role

Our client is seeking an eager IT Support Apprentice to join their technical team in Randburg . This apprenticeship provides hands‑on experience in providing crucial IT support, troubleshooting hardware and software issues, and maintaining network infrastructure. You will learn from experienced IT professionals, developing essential skills in system administration, user support, and cybersecurity basics. Working in a hybrid model, you’ll gain exposure to both in-office and potentially remote support scenarios. This role is perfect for individuals passionate about technology, problem-solving, and building a solid career in IT support within the vibrant business environment of Randburg .

Key Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Assist in the installation, configuration, and maintenance of computer systems and peripherals.
• Troubleshoot and resolve technical problems efficiently and effectively.
• Maintain accurate IT documentation and support logs.
• Learn to manage user accounts and permissions within the network environment.

Requirements

• Grade 12 (Matric) certificate with a focus on technical subjects.
• A strong interest in IT, computers, and technology.
• Basic understanding of operating systems (Windows/macOS) and networking concepts.
• Good problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.

Benefits

• Structured IT support training and mentorship program.
• Competitive apprenticeship salary.
• Exposure to a wide range of IT technologies and systems.
• Opportunity for certifications and career growth in the IT field.
• Valuable practical experience in a dynamic setting in Randburg .