Hybrid IT Support Apprentice — Mentorship & Growth

Placements24; United States; Hybrid; USD 4,100 - 6,100; Part time

Benefits offered by this job

Mentorship program

Certifications

Career growth

Hybrid work model

Job summary

Placements24 in Randburg is seeking an eager IT Support Apprentice to join our technical team. This hands-on role focuses on providing first-line IT support, troubleshooting hardware and software, and helping maintain network infrastructure in a hybrid work setting.

You will learn from seasoned IT professionals, gain exposure to system administration, user support, and cybersecurity basics, and have opportunities to pursue certifications as you build a solid IT career in a dynamic business

Qualifications

• Grade 12 certificate with focus on technical subjects.
• Basic understanding of Windows/macOS and networking.
• Interest in IT and technology.

Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Assist in installation, configuration, and maintenance of computer systems and peripherals.
• Troubleshoot and resolve technical problems efficiently and effectively.
• Maintain accurate IT documentation and support logs.
• Learn to manage user accounts and permissions within the network environment.

Skills

IT interest

Problem-solving

Analytical skills

Communication

Education

Grade 12/Matric with technical subjects

Job description

Placements24 in Randburg is seeking an eager IT Support Apprentice to join our technical team. This hands-on role focuses on providing first-line IT support, troubleshooting hardware and software, and helping maintain network infrastructure in a hybrid work setting.

You will learn from seasoned IT professionals, gain exposure to system administration, user support, and cybersecurity basics, and have opportunities to pursue certifications as you build a solid IT career in a dynamic business