IT Support Analyst II – Field & Office IT

Filanc; Escondido (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Filanc Construction Company, Inc. seeks an IT Support Specialist to install, modify and repair computer hardware and software systems and provide second-level technical assistance to users on site.

Responsibilities include deploying images, configuring virtual desktop environments, managing IT inventory, upgrading components, and coordinating with external service providers while maintaining safety and quality standards.

Qualifications

• Two-year degree/certificate from a college or technical school.
• Three years related experience and/or training; or equivalent combination of education and experience.
• Ability to install and configure hardware and software.
• Experience with virtual desktop deployments.
• Knowledge of IT inventory management.

Responsibilities

• Maintains and deploys computer images and application packages.
• Configures, deploys, and maintains virtual desktop computers.
• Manages inventory control of IT equipment and supplies.
• Upgrades computer hardware and software components.
• Configures and installs project site/office IT equipment.
• Provides second-level end-user support.
• Consults with outside service providers when problems cannot be resolved internally.

Skills

Technical troubleshooting

Vendor coordination

Written & verbal communication

Safety awareness

Education

Two-year degree/certificate

Tools

Imaging software

Virtual desktop infrastructure

Mobile device management

Job description

Filanc Construction Company, Inc. seeks an IT Support Specialist to install, modify and repair computer hardware and software systems and provide second-level technical assistance to users on site.

Responsibilities include deploying images, configuring virtual desktop environments, managing IT inventory, upgrading components, and coordinating with external service providers while maintaining safety and quality standards.