IT Support Analyst: Desktop & POS Specialist

US01 Movado Group, Inc.; Headquarters (ID); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k)

Employee Assistance Program

Job summary

US01 Movado Group, Inc. is seeking a GIT Support Analyst to provide first and second-level support to employees and retail stores across the US.

The ideal candidate will have a degree in Computer Science or Informational Systems and at least 3 years of Desktop and Helpdesk support experience. The position offers a salary range of $60,000 – $68,000 per year along with excellent benefits.

Qualifications

• 3+ years of experience in Desktop and/or Helpdesk support.
• Experience with corporate Mac OS support is a must.
• Excellent written and verbal communication skills.

Responsibilities

• Provide first and second-level support to Movado Group employees and retail stores.
• Ensure timely operational and technical support for personal computers and retail POS systems.
• Document installation and configuration procedures for software packages.

Skills

Desktop and/or Helpdesk support

Technical expertise in Microsoft Office

Customer service focus

Excellent organization

Analytical problem-solving skills

Education

Degree in Computer Science or Information Systems

Tools

Microsoft Office

Mac OS

Retail POS Systems

Job description

US01 Movado Group, Inc. is seeking a GIT Support Analyst to provide first and second-level support to employees and retail stores across the US.

The ideal candidate will have a degree in Computer Science or Informational Systems and at least 3 years of Desktop and Helpdesk support experience. The position offers a salary range of $60,000 – $68,000 per year along with excellent benefits.