IT Support Analyst

TEKsystems; Illinois; Sur place; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/Long-term disability

Health Spending Account (HSA)

Transit benefits

Employee Assistance Program

Paid Time Off

Résumé du poste

TEKsystems in Chicago, IL is seeking a contract-level Help Desk/Desktop Supportprofessional with 1-5+ years of experience. The role covers Active Directory, Microsoft Exchange, Azure, Okta MFA, O365/Intune, and hardware troubleshooting, with remote and on-site support.

Candidate must be polished and proactive, capable of handling White Glove service and fast ticket resolution from a fully onsite workplace in Chicago, IL.

Qualifications

• Experience in a mix of help desk and desktop support, with proactive problem solving.
• Polished, professional demeanor and strong communication skills.
• Experience with out-of-the-box thinking to resolve issues quickly.

Connaissances

Customer Service

White Glove

Help Desk

Desktop

Active Directory

M365

O365

Technical Support

Service Desk

Troubleshooting

Windows

Automation

Intune

Endpoint Management

Asset Management

Description du poste

Job Description

Job Description

Description

1-5+ Years of Experience of a mix of helpdesk and desktop. - Active Directory - Microsoft Exchange - Azure - Okta Admin (MFA) - Physical computer moves/hardware troubleshooting - O365 troubleshooting - break/fix; basic hardware support - A/V support - Windows 10 support - working off a ticketing system - experience with network/server troubleshooting and diagnostics - Remote support - Webconferencing support and troubleshooting - standard security software

Skills

Customer Service, White Glove, Help Desk, Desktop, Active directory, M365, O365, Technical support, Service desk, Troubleshooting, Windows, Automation, Intune, Endpoint Management, Asset Management

Top Skills Details

Customer Service,White Glove,Help Desk,Desktop,Active directory,M365,O365,Technical support,Service desk,Troubleshooting,Windows

Additional Skills & Qualifications

There is not a dedicated team for executive support, so this person may have some interaction here. White Glove Service. Must be generally polished and professional. This person must have demonstrated experience with out-of-the-box thinking and problem-solving. The successful candidate will take a very proactive approach.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chicago,IL.

Application Deadline

This position is anticipated to close on Aug 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment o