IT Support & Admin Assistant — Tech Onboarding

WSFSSH, Inc.; New York (NY); On-site; USD 34,000 - 36,000; Full time

Job summary

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is seeking an IT Support Assistant to assist the IT department with administrative and technology support across multiple locations in New York.

Responsibilities include maintaining hardware/software inventories, supporting onboarding, and helping track IT service requests and expenses. Strong communication and organizational skills are essential. Bilingual English/Spanish a plus.

Qualifications

• Proficiency with Windows desktop and MS Office required.
• Ability to document IT assets and support onboarding processes.
• Bilingual English/Spanish a plus.

Responsibilities

• Serve as liaison between IT and internal/external stakeholders.
• Assist with IT lifecycle asset management including procurement and disposal.
• Support IT onboarding for staff and maintain IT policy files.
• Assist with IT service requests tracking and monthly expense reporting.
• Travel between WSFSSH sites as needed.

Skills

Office organization

Verbal communication

Written communication

Teamwork

Adaptability

Tools

MS Office

Windows OS

IT asset management

Job description

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is seeking an IT Support Assistant to assist the IT department with administrative and technology support across multiple locations in New York.

Responsibilities include maintaining hardware/software inventories, supporting onboarding, and helping track IT service requests and expenses. Strong communication and organizational skills are essential. Bilingual English/Spanish a plus.