Hybrid IT Administrative Assistant - Tech Ops Support

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH); New York (NY); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

403(b) retirement plan

Commuter benefits

Job summary

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is seeking an IT Administrative Assistant to support our Information Technology team in New York, NY. This full-time hybrid role combines on-site coordination with a remote day to keep our tech operations running smoothly.

You will manage office operations, coordinate vendors, track IT assets, and serve as the primary contact for internal IT requests, helping maintain reliable systems for staff and residents.

Qualifications

• Experience coordinating local courier services, freight shipping, or transport equipment.
• Basic IT terminology, hardware components, and software knowledge.
• Strong ability to track purchase orders and hardware inventories.
• Ability to explain technical updates to non-technical staff.

Responsibilities

• Coordinate the safe transport and delivery of heavy IT infrastructure, servers, and workstation equipment across company sites or to data centers.
• Manage the distribution, tracking, and reloading of OMNY transit passes for IT field technicians and team members.
• Schedule IT team meetings, manage department calendars, and route incoming technical help desk requests.
• Maintain accurate logs of company hardware, software licenses, and IT equipment inventory.
• Act as the liaison with internet service providers, hardware vendors, and external software consultants.
• Process purchase orders for technology upgrades, track shipping, and reconcile IT invoices.
• Organize and update internal technical wikis, onboarding guides, and IT policy compliance files.

Skills

Courier coordination

IT basics

Purchase orders

Plain language tech

Education

High school diploma

Associate degree preferred

Job description

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is seeking an IT Administrative Assistant to support our Information Technology team in New York, NY. This full-time hybrid role combines on-site coordination with a remote day to keep our tech operations running smoothly.

You will manage office operations, coordinate vendors, track IT assets, and serve as the primary contact for internal IT requests, helping maintain reliable systems for staff and residents.