IT Support - 12 month contract

Techmate; Washington; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work schedule

Expense reimbursement

On-site support

Job summary

Techmate is seeking an IT support technician for a 12-month contract in the Spokane, WA area. You will assist clients with computer-related issues and provide on-site support as needed.

Responsibilities include workstation installations, end-user support for executives and staff, data migration, basic networking, AD, and Office365/Exchange support. Strong communication and team skills required.

Qualifications

• 5+ years of enterprise IT support experience on Windows and Mac hardware.
• Experience with Office 365, SharePoint Online, Exchange Online.
• Working knowledge of Azure, Intune, and cloud services.
• Operating Systems: Windows Server, Mac OS X, iOS, Windows 7–10.
• Printer installation and print management (Xerox, Canon, HP).
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.
• Ability to lift heavy objects up to 50 lbs.

Responsibilities

• Install workstations.
• End-user support for executives, office personnel, and other key business stakeholders.
• Migrate Windows 7 to Windows 10 using tools such as Azure, SCCM, PXE boot.
• Basic networking, rack/stack/patch, remote hands support.
• Support of AD, domains, group policy, etc.
• Support of Office365, Exchange, Anti-Virus software.
• Provide timely and efficient executive-level support.
• Support of MFD printers and Office applications.

Skills

End-user support

Windows support

Remote support

Communication

Teamwork

Physical handling

Tools

Office 365

Exchange Online

SharePoint Online

Azure

Intune

SCCM

Job description

Job Description

We are seeking an IT support technician for a 12 month contract in the Spokane, WA area to join our team!

As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities

• Installation of workstations.
• End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with AD (active directory), domains, group policy, etc.
• E-mail, A/V conferencing, VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
• Provide timely and efficient executive-level support.
• Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)

Requirements

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online.
• Working knowledge of Azure, Intune, and other cloud based services.
• Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation, local/network configuration and print management.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

We Offer

• Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
• Competitive compensation and 2hrs. minimum pay on all assignments.
• Job related expense reimbursement.

Company Description

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.