IT SUPPORT

Morph Enterprise; Gold Bar (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Morph Enterprise is seeking an IT Support Specialist in Gold Bar, WA to maintain and support IT systems, hardware, software, and infrastructure. The role includes troubleshooting issues, supporting servers and networks, and managing Microsoft 365 and other business applications.

Ideal candidates will have hands-on experience with IT security, backups, disaster recovery, and onsite support. Strong communication and problem-solving abilities are required to collaborate across teams and ensure

Qualifications

• Experience in IT support or infrastructure administration.
• Proficient with hardware, software, and network troubleshooting.
• Experience with Microsoft 365 administration.
• Knowledge of IT security and endpoint protection.
• Familiarity with backup and disaster recovery processes.

Responsibilities

• Maintain and support IT systems, hardware, software, and infrastructure.
• Provide technical assistance and troubleshoot IT-related issues.
• Support servers, workstations, networks, and operating systems.
• Manage Microsoft 365 and other business applications.
• Perform routine system maintenance, updates, and security checks.
• Maintain computers, printers, scanners, and other office IT equipment.
• Monitor endpoint protection and support cybersecurity best practices.
• Maintain data backup processes and assist with recovery planning.
• Identify opportunities to improve IT systems and infrastructure.
• Assist with IT documentation, audits, procurement, and reporting.
• Coordinate with internal teams to ensure efficient IT operations.

Skills

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

MS 365 administration

Cybersecurity basics

Backup & DR

On-site support

Communication

Analytical thinking

Problem solving

Tools

Microsoft 365

Endpoint protection solutions

Job description

• Maintain and support IT systems, hardware, software, and infrastructure.
• Provide technical assistance and troubleshoot IT-related issues.
• Support servers, workstations, networks, and operating systems.
• Manage Microsoft 365 and other business applications.
• Perform routine system maintenance, updates, and security checks.
• Maintain computers, printers, scanners, and other office IT equipment.
• Monitor endpoint protection and support cybersecurity best practices.
• Maintain data backup processes and assist with recovery planning.
• Identify opportunities to improve IT systems and infrastructure.
• Assist with IT documentation, audits, procurement, and reporting.
• Coordinate with internal teams to ensure efficient IT operations.

Key Responsibilities

• Maintain and support IT systems, hardware, software, and infrastructure.
• Provide technical assistance and troubleshoot IT-related issues.
• Support servers, workstations, networks, and operating systems.
• Manage Microsoft 365 and other business applications.
• Perform routine system maintenance, updates, and security checks.
• Maintain computers, printers, scanners, and other office IT equipment.
• Monitor endpoint protection and support cybersecurity best practices.
• Maintain data backup processes and assist with recovery planning.
• Identify opportunities to improve IT systems and infrastructure.
• Assist with IT documentation, audits, procurement, and reporting.
• Coordinate with internal teams to ensure efficient IT operations.

Candidate Requirements

• Relevant experience in IT support or infrastructure administration.
• Good knowledge of hardware, software, and network troubleshooting.
• Experience supporting servers, workstations, and operating systems.
• Practical experience with Microsoft 365.
• Understanding of IT security and endpoint protection.
• Familiarity with backup and disaster recovery processes.
• Good communication, analytical, and problem-solving skills.
• Willingness to provide onsite support when business requirements arise.