IT Supervisor: Workstations & Tech Support Lead

Bally’s Corporation; Dover (DE); On-site; USD 56,139 - 84,219; Full time

Job summary

Bally’s Corporation in Delaware is seeking a Supervisor - IT Technician to lead the IT onsite team and ensure reliable computer, router and printer operations across the venue. You will manage workstation setups and peripheral devices while upholding Bally’s Born to Entertain service standards.

You will balance hands-on technical work with supervising other technicians, prioritizing guest experience and system uptime in a fast-paced casino environment.

Responsibilities

• Oversee the set of workstations with computers and necessary peripheral devices (routers, printers …).
• Foster Ballys Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Promote a customer-centric culture of offering superior guest service and building guest relations.

Job description

Bally’s Corporation in Delaware is seeking a Supervisor - IT Technician to lead the IT onsite team and ensure reliable computer, router and printer operations across the venue. You will manage workstation setups and peripheral devices while upholding Bally’s Born to Entertain service standards.

You will balance hands-on technical work with supervising other technicians, prioritizing guest experience and system uptime in a fast-paced casino environment.