INFORMATION TECHNOLOGY SUPERVISOR II

California Department of Developmental Services; California; On-site; USD 95,000 - 127,000; Full time

Job summary

California Department of Developmental Services is seeking an IT Supervisor II to lead the IT Helpdesk and Hardware Team at Porterville Developmental Center in Tulare County, CA. The role includes planning, organizing, and directing hardware deployment, asset tracking, and support for PCs and laptops, with collaboration on new projects alongside the IT Manager I and IT Specialist II’s.

The position is in-person only, with no telework option, and involves coordinating with the IT Infrastructure

Responsibilities

• Plan, organize, and direct the IT Helpdesk and Hardware Team.
• Set up and distribute new hardware and software.
• Develop and implement new IT projects with IT Manager I.
• Maintain IT hardware across Porterville Developmental Center and STAR Homes.
• Collaborate with IT Infrastructure Team as needed.

Job description

Contact Information

Porterville Developmental Center

Job Description And Duties

POSITION DESCRIPTION: Under the general direction of the Information Technology (IT) Manager I, plans, organizes, and directs the work for the IT Helpdesk and Hardware team. The IT Supervisor II will work with the IT Specialist II’s to setup and distribute new hardware and software and implement new technology. The IT Supervisor II will work with the IT Manager I and the IT Specialist II’s to develop and implement new projects when needed. The IT Helpdesk and Hardware Team consist of one IT Specialist I, two IT Associates, and Student Assistants. This team oversees the function, repair, and replacement of the hardware connected to the network infrastructure, this includes PC’s, Laptops, and all associated hardware and software. They will also assist the IT infrastructure Team as needed. The hardware is divided into employee use hardware and infrastructure hardware which must be handled, set up, and tracked. The IT Helpdesk and Hardware Team will be responsible for maintaining the IT hardware of the Porterville Developmental Center and three STAR Homes in the Porterville/Springville area.

This position is not eligible for telework, this position is in person only.

Individuals interested in applying must take and pass the In formation Technology Supervisor II examination . To view the Exam Bulletin, click the following link or copy and paste the link into your web browser: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1572 .

Effective July 1, 2025, State employees are subject to a salary reduction of three (3) percent in exchange for five (5) hours per month of the Personal Leave.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

Temporary state housing may be available for those relocating to fill hard to recruit positions. Housing assignments and rates will be determined in accordance with Department policy, operational priorities, and applicable labor agreements.

Please tell us how you heard about us (click on link below).

https://forms.office.com/g/Em8dGRc5Mt

You will find additional information about the job in the Duty Statement.

Working Conditions

TYPICAL PHYSICAL DEMANDS: Occasionally it is required to lift carry objects weighing up to 40 pounds and work on workstations , servers, or other computer devices, and help with data cable maintenance which requires pulling cable in crawl spaces and in other mechanical spaces.

TYPICAL WORKING CONDITIONS: Open-space, partitioned offices with a smoke-free environment.

Position Details

Job Code #: JC-534522

Position #(s): 472-233-1404-XXX

Working Title: Supervisor of IT Helpdesk and Hardware Team

Classification: INFORMATION TECHNOLOGY SUPERVISOR II

$8,504.00 - $11,395.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Tulare County

Telework: In Office

Job Type: Permanent, Full Time

Facility: Porterville Developmental Center

Department Information

The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.

Contact Information

Porterville Developmental Center

HR/Recruitment and Exams P.O. Box 2000

Porterville, CA 93258

Porterville Developmental Center: CA Department of Developmental Services

Contact Evangelina Valle [phone],Christopher Rocha [phone] Laura Medina Jimenez [phone] or Monica Rodriguez [phone] for questions specific to the essential functions of the position only.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit Eligibility May Be Based On Job Classification, Bargaining Unit, Time Base And Length Of Appointment. Additional Benefits May Also Be Outlined For Specific Bargaining Units In Employee Collective Bargaining Contracts. For More Information, Please Visit The Links Below:

State Employees - CalHR Benefits Website

CalPERS Health Benefit Summary 2026

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact

Evangelina Valle

[phone]

[e-mail]

Hiring Unit Contact

Monica Rodriguez

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

Kerrie Sawyer

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Temporary state housing may be available for those relocating to fill hard to recruit positions. Housing assignments and rates will be determined in accordance with Department policy, operational priorities, and applicable labor agreements.

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Confidential

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birth date, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.