IT Specialist — Onsite Endpoint Support & Tech Operations

Kaye/Bassman International; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental, vision, and life insurance

PTO and flexible work environment

Vibrant office culture

Job summary

A leading executive search firm in Plano, TX is seeking an IT Specialist to support their Information Technology department. Responsibilities include providing end-user support, managing hardware, and ensuring IT processes are efficient. The ideal candidate will have over 3 years of IT support experience, proficiency in Windows 11, and strong troubleshooting skills. This on-site role offers a supportive environment and a comprehensive benefits package, including health insurance and a retirement plan.

Qualifications

• 3+ years of verified experience in a corporate IT support role.
• Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
• Experience with Zoom and Teams.

Responsibilities

• Provide technical support for end-users and office technologies.
• Manage and support hardware for remote office environments.
• Ensure timely resolution of IT support tickets.

Skills

IT support

Windows 11 proficiency

Office 365 administration

PC hardware troubleshooting

Mac OS troubleshooting

Remote management tools experience

Zoom and Teams proficiency

Team player

Tools

Help desk ticketing system

SonicWall knowledge

Job description

A leading executive search firm in Plano, TX is seeking an IT Specialist to support their Information Technology department. Responsibilities include providing end-user support, managing hardware, and ensuring IT processes are efficient. The ideal candidate will have over 3 years of IT support experience, proficiency in Windows 11, and strong troubleshooting skills. This on-site role offers a supportive environment and a comprehensive benefits package, including health insurance and a retirement plan.