IT Specialist (m/f/d)

PlanRadar GmbH; United States; Remote; USD 34,000 - 42,000; Full time

Benefits offered by this job

Buddy program

In-house trainings

Global culture

Relocation package

Team events

Home office

Flexible hours

Free drinks & snacks

Referral program

Commission or bonus

Job summary

PlanRadar is seeking an IT Specialist (m/f/d) in Vienna for a full-time, permanent position. You will proactively support colleagues by answering questions about the use of hardware, tools and IT processes, contributing to a smooth workflow across the company.

This role offers ownership and impact in a growing B2B SaaS scale-up with international customers. You will manage IT projects, troubleshoot issues, maintain documentation and participate in onboarding a new team member.

Qualifications

• Technical education (HTL) or similar background.
• Analytical mindset and solution-oriented work style.
• Driven, positive attitude and able to work under time constraints.
• Eager to learn new skills and improve existing ones.
• Excellent communication skills.
• Proficient English; German is a plus.

Responsibilities

• Proactively manage company hardware and internal (SaaS) applications
• Be the point of contact for IT-related questions, thereby functioning as an internal first-level IT support
• Collaborate on various IT projects such as optimisation projects, internal rollouts and user & permission management
• Troubleshoot and resolve hardware and software issues
• Maintain IT documentation and inventory records

Skills

Analytical mindset

Solution-oriented

Positive attitude

Time management

Excellent communication

English proficiency

German language

Education

Technical education (HTL) or similar background

Job description

Position

Full-time

Location

Vienna

Start

As of Now

Contract

Permanent

What we do at PlanRadar

PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.

PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client’s industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you’re courageous and ready for a new adventure, join PlanRadar!

Meet the team here!

What you’ll get to do

As an IT Specialist (m/f/d), you will proactively support your colleagues by answering questions about the use of various hardware, tools and IT processes within our company. You contribute significantly to a smooth workflow, which translates to a solution-oriented and efficient way of working throughout the company.

This is a fantastic opportunity for someone craving ownership and eager to have a big impact on a growing scale-up in the B2B SaaS space!

AMONG OTHER THINGS YOU WILL

• Proactively manage company hardware and internal (SaaS) applications
• Be the point of contact for IT-related questions, thereby functioning as an internal first-level IT support
• Collaborate on various IT projects such as optimisation projects, internal rollouts and user & permission management
• Troubleshoot and resolve hardware and software issues
• Maintain IT documentation and inventory records

WHO YOU ARE

• Our ideal candidate has a technical education (e.g. HTL) or a similar background. Experience in a related, technical role is a plus
• You have an analytical mindset and a solution-oriented work style
• You are driven, have a positive attitude and can work efficiently under time constraints
• You are eager to learn new skills and to improve your existing skillset
• You have excellent communication skills
• You have proficient English language skills; German is a plus

What we offer

• Room for personal and professional development
• Challenging and diversified line of action
• Working in a growing company with international customers and investors
• Centrally located and attractive office in Vienna
• Possibilities to work from home
• Performance-related career system
• Motivated and agile team with a common vision
• Additional benefits like team events, free drinks & snacks,…
• Support from an experienced buddy during the onboarding phase

The annual gross minimum salary according to the collective agreement based on the Austrian law for this position is EUR 33,880. This includes: full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance. Depending on your individual professional qualifications and previous experience your salary could be significantly higher.

Benefits

Buddy program

In-house trainings

Global culture

Relocation package

Team events

Home Office possibilities

Flexible working hours

Free drinks, snacks & fruits

Referral program

Commission or bonus