Senior IT Operations & Cloud Infrastructure Specialist

Atrium; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Client-provided benefits upon eligibility

Job summary

A leading firm in e-commerce services is seeking a Technical Operations Specialist in New York. This role is vital for managing day-to-day IT operations, ensuring stability and compliance across multiple environments including cloud-based systems. The ideal candidate will have over 5 years of experience, with strong skills in IT support, organizational abilities, and familiarity with various cloud platforms. This position offers competitive compensation ranging from $90k to $115k based on experience, along with client-provided benefits.

Qualifications

• 5+ years in IT support or operations role required.
• Familiarity with cloud environments like Microsoft 365 and Azure is essential.
• Experience managing IT operations across multiple environments is crucial.

Responsibilities

• Support daily IT operations ensuring efficient functioning across all departments.
• Assist with maintaining uptime and performance of critical systems.
• Manage user accounts and permissions in Active Directory.

Skills

IT support experience

Strong communication skills

Organizational skills

Experience with cloud environments

Cloud environments

Education

CompTIA Network+ certification

CompTIA Security+ certification

Microsoft 365 Administrator certification

Tools

Zendesk

Jira

Veeam

Jira

Microsoft 365

Job description

A leading firm in e-commerce services is seeking a Technical Operations Specialist in New York. This role is vital for managing day-to-day IT operations, ensuring stability and compliance across multiple environments including cloud-based systems. The ideal candidate will have over 5 years of experience, with strong skills in IT support, organizational abilities, and familiarity with various cloud platforms. This position offers competitive compensation ranging from $90k to $115k based on experience, along with client-provided benefits.