IT Specialist - 2nd Shift

Cardinal Glass Industries, Inc.; Ocala (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Cardinal Glass Industries, Inc. in Ocala, FL is seeking an IT Support Technician to install and configure PCs, maintain hardware, and provide user support. You will handle on-site repairs, assist with plant-wide projects, and install network cabling as part of a small IT team.

The role requires lifting up to 50 pounds, after-hours on-call capability, and a strong background in PC hardware, networking, and Microsoft environments. The shift is Monday through Friday, 8:00 p.m.

Qualifications

• High school diploma or equivalent.
• One year of related work experience.
• Motor Vehicle Records check with favorable result.
• Must work after hour calls when needed.
• Zero progressive discipline in the last 6 months (internal applicants).
• CompTIA A+ certification preferred.
• Basic knowledge of PC hardware.
• Basic mechanical skills.
• Networking.
• Microsoft DOS.
• Microsoft Office.
• Microsoft Server OS.
• Remote connection technologies.

Responsibilities

• New PC Setup, including appropriate software packages such as operating systems, networking components and office applications.
• Performing Preventive Maintenance on PC hardware (Cleaning).
• Replace or Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
• Work on plant wide projects using hand tools, power tools, and mobile/areal equipment.
• Network cable installation and repair.
• Refers major hardware problems to service personnel for correction.
• Provide telephone, in-person and online support to end-users.
• Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
• Troubleshooting and problem solving all types of IT related issues.

Skills

PC hardware

Networking

Remote access technologies

Microsoft Office

Microsoft Server OS

A+ certification preferred

Education

High school diploma or equivalent

Job description

WORK SCHEDULE: Monday through Friday (8:00 p.m. to 4:30 a.m.)

ESSENTIAL JOB FUNCTIONS:

• New PC Setup, including appropriate software packages such as operating systems, networking components and office applications.
• Preforming Preventive Maintenance on PC hardware (Cleaning).
• Replace or Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
• Work on plant wide projects using hand tools, power tools, and mobile/areal equipment.
• Network cable installation and repair.
• Refers major hardware problems to service personnel for correction.
• Provide telephone, in-person and online support to end-users.
• Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
• Troubleshooting and problem solving all types of IT related issues.
• Other tasks as needed.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent.
• One year of related work experience.
• Must drive for company business, requiring a Motor Vehicle Records check with a favorable result meeting company policy requirements.
• Must work after hour calls when needed.
• Zero progressive discipline in the last 6 months (internal applicants)
• CompTIA A+ certification preferred.
• Basic knowledge of PC hardware.
• Basic mechanical skills.
• Networking.
• Microsoft DOS.
• Microsoft Office.
• Microsoft Server OS.
• Remote connection technologies.
• Perform all duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Ability to lift up to 50 pounds.
• Work environment to include using a vertical lift to a height up to 50 feet.
• Exposure to noise, heat, and fumes as found in a repair or fabrication facility.
• Exposure to extreme weather conditions is possible.

EOE/DFWP

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.