Site IT Support Analyst I

Lear Corporation EEDS & Interiors; Auburn Hills (MI); On-site; USD 55,000 - 80,000; Full time

Job summary

Lear Corporation Auburn Hills plant is seeking an IT Specialist for the 2nd shift. The role supports manufacturing IT needs, including production, materials, and shipping, and provides technical support to all employees.

The role involves administering LearPics and LPS databases, monitoring servers, performing backups, maintaining equipment, and following ISO14001/TS16949 safety procedures. Overtime may be required.

Qualifications

• AA/AS degree or equivalent combination of education and training.
• Two years related experience and/or training preferred.
• AS400 and RPG programming experience preferred.

Responsibilities

• Administer LearPics and LPS database tables/configuration to support production and shipping.
• Monitor servers and peripheral equipment to detect faults or downtime.
• Monitor electronic communications with customers according to directives.
• Record problems and actions taken (downtime, errors, etc.).
• Provide IT support to all users for hardware/software issues.
• Monitor and maintain inventory of IT operating supplies.
• Perform and schedule daily system backups for AS400 and PC Network.
• Maintain computer equipment and arrange service when necessary.
• Perform data entry and validation as required.
• Be able to work overtime and participate in self-directed work teams.
• Follow plant safety and ISO14001/TS16949 procedures.

Skills

AS400

RPG programming

Education

AA/AS Degree

Job description

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we're named one of the World's Most Admired Companies.

They're the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

IT SPECIALIST - 2nd SHIFT ORION, MI- AUBURN HILLS PLANT

As a member of the IT team, the Plant IT Technician provides best in class Information Technologies in direct support of the manufacturing plant (production, materials, and shipping) while also providing technical support to all employees.

The Role:

Your work will include, but not be limited to:

• Administer LearPics and LPS database tables and configuration, as needed, to support production and shipping.
• Monitor servers and peripheral equipment to detect faulty output or machine stoppage.
• Monitor electronic communication with our customer according to established directives.
• Record problems that occur, such as down time, and actions taken.
• Provide support to all users of IT equipment by troubleshooting/follow up on reported hardware/software problems.
• Monitor and maintain adequate inventory of IT operating supplies.
• Perform, maintain and schedule all system backups on a daily basis for both the AS400 and PC Network.
• Maintain all computer equipment; arrange service when necessary.
• Perform data entry and validation functions when required.
• Ability to work overtime as needed.
• Actively participate in self-directed work team model.
• Participate in plant recycling programs.
• Follow ISO14001 and TS16949 procedures/processes.
• Perform other duties as assigned.
• Contribute to the achievement of quality/management objectives by implementing hardware/software to support company resource needs.
• Health and Safety:
• Be knowledgeable of all plant safety rules and ensure all employees perform their duties in compliance with the rules and regulations.
• Take every reasonable precaution for the protection of the employees.
• Insist that safe work procedures be established and the employees follow these procedures and apply good judgment to the hazardous aspects of all tasks.
• Participate in regular tours of the plant to observe health and safety conditions and provide positive reinforcement and instruction.
• Ensure that prompt corrective action is taken whenever hazards are recognized or unsafe acts are observed.
• Take part in the employee participation system and support other employees in their assigned roles under the health and safety program.
• Report all accidents, unsafe conditions and acts to your supervisor immediately.
• Consider your job tasks effectively performed only if done safely.
• Actively participate in the health and safety program.
• It is the responsibility of the Information Technology Specialist to take appropriate action and to effectively communicate where necessary and observations which may impact Advanced Assembly's ability to manufacture a quality product and to achieve an on time delivery. Individual actions which should be taken into account are as follows:
• Initiate action to prevent the occurrence of any nonconformances related to product, process and quality systems.
• Identify and record any problems related to the product, process and quality system.
• Initiate, recommend or provide solutions through designated channels.
• Verify implementation of solutions.

Qualifications

Your Qualifications:

• Associate's degree (AA/AS); two years related experience and/or training; or equivalent combination of education and training.
• Working knowledge of AS400 and RPG programming experience preferred.

Equal Opportunity Employer

Lear Corporation is committed to fair, meritbased employment practices and equal opportunity.