IT Specialist

Inceed; Overland Park (KS); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Inceed is partnering with a company to hire an IT Specialist in Overland Park, Kansas. The role focuses on supporting end users, strengthening cybersecurity, and ensuring smooth operation of IT systems while aligning with business goals.

You will respond to helpdesk requests, deliver security awareness training, and assist with IT projects. The role requires a bachelor’s degree in IT or CS and at least two years of related experience, with a strong emphasis on confidentiality and professional

Qualifications

• Bachelor’s degree in IT or Computer Science preferred
• Minimum 2 years of relevant work experience
• Experience supporting Azure and Google Workspace environments
• Knowledge of cybersecurity best practices
• Strong analytical and problem-solving skills
• Excellent time management and deadline management skills
• Ability to work with professionalism and confidentiality

Responsibilities

• Respond to helpdesk tickets and support requests
• Maintain knowledge base documentation
• Deliver cybersecurity awareness training to employees
• Oversee phishing simulations and related training courses
• Monitor security alerts and take mitigation actions
• Configure security policies in Microsoft 365 Defender and Azure
• Manage security-related settings in Google Workspace and Gmail
• Support IT projects and initiatives with the IT Manager
• Build strong relationships with internal teams through responsive support
• Assist with other duties as assigned

Skills

Analytical skills

Problem-solving

Time management

Professionalism/Confidentiality

Education

Bachelor's degree in IT or Computer Science

Tools

Azure

Google Workspace

Microsoft 365 Defender

KnowBe4

Job description

Compensation: $50,000 - $65,000 annually, depending on experience

Location: Overland Park, Kansas

Inceed has partnered with a great company to help find a skilled IT Specialist to join their team!

This is an excellent opportunity for an IT professional who enjoys solving problems, supporting end users, and strengthening cybersecurity across the organization. In this role, you’ll be a key member of the IT team, helping keep systems running smoothly while supporting important initiatives that drive business growth and security.

Key Responsibilities & Duties:

• Respond to company-wide helpdesk tickets and support requests
• Maintain accurate and up-to-date knowledge base documentation
• Deliver cybersecurity awareness training to employees
• Oversee phishing simulations and related training courses
• Monitor security alerts and take appropriate mitigation actions
• Configure security policies in Microsoft 365 Defender and Azure
• Manage security-related settings in Google Workspace and Gmail
• Support IT projects and initiatives with the IT Manager
• Build strong relationships with internal teams through responsive support
• Assist with other duties as assigned

Required Qualifications & Experience:

• Bachelor’s degree in IT or Computer Science preferred
• Minimum 2 years of relevant work experience
• Experience supporting Azure and Google Workspace environments
• Knowledge of cybersecurity best practices
• Strong analytical and problem-solving skills
• Excellent time management and deadline management skills
• Ability to work with professionalism and confidentiality

Nice to Have Skills & Experience:

• Certifications in Azure administration
• Certifications in cybersecurity platforms
• Experience with KnowBe4 or similar training tools
• Prior experience supporting phishing awareness programs
• Background in IT project support
• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

Other Information:

• Full-time role with standard weekday business hours
• Occasional after-hours work may be required for maintenance and projects
• Some travel between company office locations may be required
• Role includes office, desk-based, and occasional hands-on support duties

Our client unable to provide sponsorship at this time.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.