IT Specialist

Fluor; Greenville (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company seeks a skilled Deskside Technician to join their IT support team in Greenville, South Carolina. The role involves providing on-site technical assistance to end-users, ensuring the smooth operation of computer systems and technical support. Ideal candidates will have strong problem-solving skills and previous experience in a similar position.

Benefits

Competitive salary and benefits package

Opportunities for professional development and growth

Collaborative and supportive work environment

Qualifications

• Proven experience as a Deskside Technician or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with network protocols and troubleshooting.

Responsibilities

• Provide deskside support to end-users for hardware, software, and peripheral issues.
• Diagnose and resolve technical problems related to desktops, laptops, printers, and other IT equipment.
• Document and track issues using a ticketing system.

Skills

Problem-solving

Customer service orientation

Communication

Interpersonal skills

Education

Associate's degree in Information Technology

Certification in CompTIA A+

Microsoft Certified Professional (MCP)

Job description

IT Specialist

Job

Overview

**Location** **:**

United States, Greenville, South Carolina

1. **Job skills** Project Automation and IT

2. **Type** Contract

**Job id** 162889

**Salary** Negotiable

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Stephen Steffens

I manage this role

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Our client is proud to design and build projects and careers. They are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in their personnel, and helps them develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you are invited to apply for this role.

**Job Summary:** We are seeking a skilled Deskside Technician to join our IT support team. The ideal candidate will provide on-site technical assistance to end-users, ensuring the smooth operation of computer systems, hardware, and software. This role requires excellent problem-solving skills, a strong customer service orientation, and the ability to work independently and as part of a team.

**Key Responsibilities:**

+ Provide deskside support to end-users for hardware, software, and peripheral issues.

+ Diagnose and resolve technical problems related to desktops, laptops, printers, and other IT equipment.

+ Install, configure, and maintain computer systems and software applications.

+ Perform routine maintenance and updates on IT equipment.

+ Assist with the setup and deployment of new hardware and software.

+ Document and track issues using a ticketing system.

+ Collaborate with other IT team members to resolve complex issues.

+ Educate end-users on best practices and provide training as needed.

+ Ensure compliance with company policies and procedures.

**Qualifications:**

+ Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience).

+ Proven experience as a Deskside Technician or similar role.

+ Strong knowledge of Windows and Mac operating systems.

+ Familiarity with network protocols and troubleshooting.

+ Excellent communication and interpersonal skills.

+ Ability to work independently and manage time effectively.

+ Strong problem-solving skills and attention to detail.

+ Certification in CompTIA A+, Microsoft Certified Professional (MCP), or similar is a plus.

**Working Conditions:**

+ On-site work with occasional travel to other locations as needed.

+ Ability to lift and move IT equipment as required.

**Benefits:**

+ Competitive salary and benefits package.

+ Opportunities for professional development and growth.

+ Collaborative and supportive work environment.

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here (https://fluor.surveymonkey.com/r/NQ9FX79)

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.