IT Specialist

Codemax LLC; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

CodeMax in Fort Lauderdale, FL is seeking a hands-on Tier 2 IT specialist to own onsite IT operations for the Florida office. You will provide both on-site and remote support, manage devices, and ensure smooth daily technology services.

Responsibilities include Windows troubleshooting, Microsoft 365 administration, Intune/MDM deployment, network/Wi-Fi support, and equipment setup. The role requires strong communication, multitasking, and a service mindset.

Qualifications

• 3–5+ years IT support experience.
• Strong Windows and networking skills.
• Microsoft 365 and Intune experience.

Responsibilities

• Primary IT support for Florida site.
• Tier 2 on-site and remote support.
• Windows troubleshooting (limited macOS).
• Intune / MDM deployment support.
• Networking and Wi-Fi troubleshooting.
• Printer, phone, and device setup.
• Equipment ordering, pickups and setup.

Skills

Troubleshooting

Remote support

Communication skills

Multitasking

Team player

Time management

Education

3–5+ years IT Support experience

Tools

Microsoft 365

Intune

MDM

RMM

Windows OS

Networking

Job description

Job Location: Fort Lauderdale, FLWork Schedule: Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM)ABOUT CODEMAXCodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Florida office.POSITION SUMMARYThis is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done.KEY RESPONSIBILITIESPrimary IT support for Florida siteTier 2 on-site and remote supportWindows troubleshooting (limited macOS)Microsoft 365 administrationTicketing system and RMM usageIntune / MDM deployment supportNetworking and Wi-Fi troubleshootingPrinter, phone, and device setupEquipment ordering, pickups and setupLifting, carrying and installing equipment as neededROLE EXPECTATIONSThis is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.REQUIRED QUALIFICATIONS:Ability to provide remote support for future offices in inaccessible regions such as other states or overseasExcellent troubleshooting skillsEffective communication skills, both verbal and writtenAbility to manage multiple tasks and prioritize effectivelyStrong team player with a service-oriented attitudeValid driver's license and reliable vehicleEDUCATION & EXPERIENCE:3-5+ years IT Support experienceProven experience in IT Support, network management or similar roleStrong Windows and networking skillsMicrosoft 365 and Intune experience