IT Solutions Analyst: Tech Writing, UAT & Delivery Lead

Jobtailor; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking an experienced Senior System Analyst/Technical Writer to translate business needs into precise technical requirements and maintain comprehensive documentation.

You will collaborate across IT and business partners, drive deliverables, support UAT and training, and contribute to reports and dashboards. Candidates should have 6+ years of documentation experience and a BS in CS/IS, with willingness to travel for in-person meetings in the US.

Qualifications

• 6+ years of system documentation and/or technical writing experience.
• Bachelor's degree in CS/IS or related field, or equivalent experience.
• Ability to travel as needed; authorized to work in the United States without sponsorship.
• Experience creating technical requirements, design documentation, user stories, acceptance criteria, systems mapping and data flows.
• Experience supporting user acceptance testing and training materials/sessions.
• Ability to extract, analyze, and interpret data for business decisions and project outcomes.

Responsibilities

• Collaborate with BRM/BPC, BSA, PMs, developers, QA, architects, solution designers, and IT partners.
• Understand business needs and translate them into technical requirements.
• Coordinate project timelines and milestones.
• Develop and maintain Standard Operating Procedures.
• Identify interdependencies across multiple domains and lead delivery within timelines.
• Build relationships with AI Council and Architecture Review Committee; serve as SME for applications and platforms.
• Review analysts' documentation for accuracy and completeness; update stakeholders on issues and risks.
• Validate that technical requirements support business needs and functionality.
• Create technical specifications, design docs, user stories, acceptance criteria; map data flows and database queries.
• Assist with user acceptance testing and systems-related training materials.
• Extract, analyze, and interpret data; contribute to project reports and dashboards.

Skills

System Documentation

Technical Writing

Technical Requirements Creation

User Acceptance Testing

Data Analysis

Education

Bachelor's degree in Computer Science / Information Systems or related field

Tools

Database Queries

Systems Mapping

Data Flow Mapping

Job description

Jobtailor is seeking an experienced Senior System Analyst/Technical Writer to translate business needs into precise technical requirements and maintain comprehensive documentation.

You will collaborate across IT and business partners, drive deliverables, support UAT and training, and contribute to reports and dashboards. Candidates should have 6+ years of documentation experience and a BS in CS/IS, with willingness to travel for in-person meetings in the US.